Amazon.com Customer Service: 1-800-201-7575
While Amazon usually has some of the lowest prices on the net-it doesn’t always. However it’s often worth spending a small premium to buy from amazon than from other web retailers.
Why?
1. Customer-centric policies: Amazon is one of the few retailers where the customer really is always right. Whenever I have had a problem with an order, they will fix the situation. Item delayed? Just ask for it, and they will overnight it to you for free!
2. Price-adjustments: Price went down? Just call and the difference will be refunded. Officially this is only good for 30 days, but most reps will adjust the price even past 30 days.
3. No sales tax and Free shipping on $25: So many other web retailers have half-baked free shipping policies that require coupons or have many exclusions, at Amazon it’s simple, spend $25 on stuff sold by amazon (not the annoying 3rd party stuff that shows up at the side) and shipping is free.
4. Prime shipping: I joined prime back when they had the $50 promotion and I love it, free 2 day shipping on everything they sell without the $25 premium-plus you can share it for free with 4 other household accounts!
5. Easy, free shipping returns with no restocking fees: Nearly all web retailers make you foot the shipping bill both ways for returns, and many (like Newegg) charge a restocking fee on all returns, even when defective.
With Amazon if there is any problem with the item, they will refund your original shipping fee (if you were under $25 or paid for faster shipping) and give you a free return shipping label so that you are not out a penny when you have a problem with anything bought from amazon.
Have another reason why do like Amazon? Dislike Amazon? Sound off in the comments!
Amazon offers free shipping with $35+ orders or get free next-day shipping on all orders with a free trial of Amazon Prime. Prime members can share benefits with a Household member here, allowing them to double up on Amazon Prime promos! A 6 month trial and discounted Prime membership is available with Amazon Student. EBT/Medicaid Cardholders can save on Prime Membership here.
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4 Comments On "Why Buy From Amazon?"
All opinions expressed below are user generated and the opinions aren’t provided, reviewed or endorsed by any advertiser or DansDeals.
i guess one’s view of something has to do with his personall experience.
I bought a pair of shoes for 50$ from amazon and that had free shipping. the shoes didnt fit so i returned it.
they minused the shipping charge from my refund so i got less then my 50 back (i think it was like 43 or something, i dont remeber).
so i will never buy shoes from them again….
i buy lots of other items but never if i need it quickly because they take a while to ship…
but then again this is my personal experience..
i love amazon. i just bought a 40$ leather treo case for less than $17.
its very well set up and as u say the customer service/protection is great.
Anon-If you call them up and tell them that the shoe didnt fit like it should have (something was wrong) then they will refund the shipping…
i bought a cell phone from them. within the first few days it started having problems picking up reception. i called them and they sent me another one right away.