Check Your Expiring Amazon No-Rush Credits Expiring Today, Try Chatting Or Calling To Upgrade Them Into A Sitewide Credit!

You can now chat with Amazon through their app

It’s not really that they convert them , they just issue a good will promo and they dont touch the digital credits.

In my case the supervisor Issued a $70 GC for my PRIME NOW $70 l credit in form of a so called refund on a $2 purchase order

Don’t give up! I Chatted called and emailed and was first given only $25 converted to Amazon credit after which I was refused several times (they all told me that they don’t convert credits, can’t do more than $25 etc.) I decided to try one last time today and they gave me a $100 general credit without even reducing my no rush shipping credit (which are expiring today). I did point out that I had made many many orders but I don’t really know I f that was the deciding factor. Its all Siyata D’shmaya.

Another tip. If you get the option to get it in a form of a GC or promo credit, rather take the promo credit as when purchasing with promo credits you dont pay taxes of the promo amount.
Though You will just have to use for items that are sold by amazon ,

Says my credits don’t expire until June 17th, is that a mistake?

Worked!

ty for the reminder was not successful chatting but was successful on the phone they gave me a credit ty!

Was successful on chat.
Removed the credit from prome now and added it automatically on my next order

Thanks much! Just got my $20 converted to a $20 promo

Promo for full amount!

I have checked this with my supervisor.
I would request you to please wait for the credit to get expired.
When it expires today, please contact us and we will issue you $5 credit to your account.
$45**
I am adding a note to your account for this.

It worked for me too! I had no idea I could do this. PrimeNow is not even available where I live. Rep said it was a one-time exception, we’ll see 🙂

I only had $15 there, but I did it and sure enough got a promo credit for it. Thank you!

Thanks! I got mine converted! Appreciate the tip!

Just got my prime pantry $8 no rush shipping credit into a regular $8 credit, thanks Dan!!

No luck with my $25 Prime Now credit. Was told they don’t make exceptions to this. 🙁

I tried chatting and first try they turned my $15 prime now credit into an amazon credit! Thanks for the tip Dan, if I hadn’t read your post it would have expired today!

This has to be handled by the PrimeNow team, if you wish let me connect you a call with them.

Anyone else had this?

thanks dan got it as a credit

Thanks DansDeals! I first tried over the phone. Took the rep almost 10 min but there was nothing she can do about it.
Just tried on chat and within 1 min the Amazon rep had it converted to a promo on my account!

I greatly appreciate it!

Just called and the first agent said they cant transfer it so i asked for a manager and she transferred them as a courtesy. Mazals

יישר כחך!

מי כעמך ישראל

thanks, just got a $15 credit

I received a bunch of Whole Foods Credits a few months ago. Is there a link to check them?

Mine expired before seeing this post and not sure how much I had. Any way to get it back?

Can this be credited as a Prime delivery at Bagel Nosh this coming Bein Hazmanin Sunday morning?

I was always happy to get free mp3 music. Has anyone besides me noticed that the recent albums from Avraham fried (kama tov), Simcha leiner (merakeid) and baruch levine (peduscha) were on amazon music for a short while and are now gone? I wonder why…. I would use my credits for those.

has anyone been able to do this successfully recently? i tried several times, but Amazon CS always told me it was not possible.

Ever tried transferring promotions (not gc’s) to another account?
What was your experience?
(I got a NO )

Any ideas for something to use the digital credits for ??

Thanks for reminder. Was able to convert to amazon credit last time

What are the no rush credits good for under normal circumstances?

no success getting a credit for them but they did extend the expiration date (the guy said he was just deleting and then re-adding them)

Thanks for the heads up! Got a no, HUCA and got a yes 🙂

Thank you for the info!
I just successfully got my no-rush credit turned into amazon credit, for the next item sold & shipped by amazon.
Done via chat.
It was just $1, maybe they might give you a hard time if you have a lot.
Good luck!

Thanks so much for mentioning this! First rep couldn’t do anything, second issued a promotional credit.

I have $3 that’s expiring on July 18th.
Does this mean I can use it until tonight or through tomorrow?

Just got 29$ in promo credit

Easy 1,2,3, got my credit converted to a promo credit, thanks!

Converted $5 no rush credits to $5 promo credit via chat. HUCA not required

Thanks DansDeals for the reminder! After purchasing numerous songs and albums I still had $6.03 expiring.

After chatting was not success I called and also nothing. Then chatted with 2 more reps. Finally got it applied as an Amazon.com credit for purchases.

Thanks again

mine doesn’t expire till 9/1/19

We don’t have the option to transfer the credit to other site or account. Here’s what I can do, I can add a new $1 promo and delete this current promo on account, would that works?

Got a no, HUCAed, got a no, and then that rep changed his mind. He even converted the non-expiring credits!

Can we get a Dan’s thoughts on Prime Day post?

I’ve issued a $15.00 promotional certificate to your Amazon.com account. It will automatically apply the next time you order an eligible item sold and shipped by Amazon.com. The promotional certificate doesn’t apply to items offered by other sellers on the Amazon.com website. It also won’t cover the purchase of gift cards, sales tax, gift wrap, or additional shipping costs.

Your promotional balance doesn’t appear in Your Account. However, it will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.

Just tried to do this with 4 different reps and they all refused

+1. Was able to do it last few times, but this time no luck. I’ll keep HUCAing

Wow thanks so much dan! Just made it on the phone by the first call for $25 promo credit on everything sold & fulfilled by amazon!
“התורה חוסה על ממונם של ישראל”

I’m actually wondering if it’s possible to do it again on the same points as i saw that they still left it in my no rush rewards balance? 🙂 does any 1 tried to do that before?

thanks dan for the extra $40 buks
first i did chat she didn’t wanna help me,
so i called and she was vary nice and gave me $40 promo credit

As usual I found the Amazon customer service the best in the industry. They almost immediately converted to a credit to anything that Amazon sells and delivers. Just be nice when you speak to them.

Got a promo credit for expiring no rush credits. The rep told me digital items are excluded from the no rush shipping promo as are gift cards. Said they would automatically apply to products sold and shipped by Amazon. I put an Echo spot in my cart, went to checkout page and asked where the credit would display. Was told that I had to place the order first, so I did, and asked again. She checked and confirmed the credits could not be applied and offered a $5 courtesy credit. I asked for $13 since that amount expires tomorrow. She gave me $15. All in all more time and effort than it was worth just like most communications with Amazon customer service. But, at least I get something of value for those no rush shipments. Thanks Dan! There will likely be some time in the future when my expiring credits will be worth an hour long chat session (but I’m not so sure I will have the patience for HUCA). I will also be more likely to opt for the higher value Prime Pantry no rush offers in the future.

thank you so much for the reminder. I actually got $10 credit for my 9 digital points.

Tysm first call received an amazon gift card.

got $105 GC after chatting. (calling didnt work)

Thanks Dan! got $34 converted to promotional credit after 2nd call

Got credit, Dan I really appreciate this post.

Was turned down by phone, then by chat, but after chatting with someone that had a very poor command of English, I was offered a survey about their performance, which I rated poorly. In response to that rating a page popped up offering to either call or chat about my rating. On that call the representative offered to convert it to a promo credit

What is the magic word? I tried three times chatting but unsuccessful & I did twice by phone and unsuccessful

Thanks DAN! Transferred $5 digital to promotional credit!

Thank you I got a credit for $20

I’ve tried this via chat several times in the past week for my 22 credits expiring on 11/9 with absolutely no luck. Anyone else trying and succeeding?

Is this still working as of November 2019? I chatted with 3 reps on 3 different days who all told me it’s not possible (I was successful in the past but not this month). Then I called and was told the same thing. All 4 told me to spend it ASAP in movies, software or what not.

Thanks Dan!! Got them to credit it as a sitewide credit from chatting through the app.

Got it as a sitewode credit, but still have it showing up as well for digital rewards. Was that just a mistake, the rep was supposed to remove it, or do they take at your word not to use both?!

I had 10 they gave 10 promo credit

I tried chatting twice with regular reps, once with a supervisor, and I spoke to a Supervisor. No luck. It worked in the past.

rep said nope, asked for a supervisor, was told that wont help , said lets do it anyway, supervisor said sure one time courtesy, done.
thanks again dan

Told me “I do apologize that we can’t convert it to a regular credit.” I asked what CAN you do and got back “No worries, I will issue a $6 promotional credit on your account. How’s that sound?”

Thanks Dan!

First she issued me a million $1 promo codes. But those also only worked for digital items. So then I got a credit BH

Got it on the first chat.
I would never remembered without your reminder.
Thanks so much Dan!

Vincent Emmanuel | Customer Service
Yes. I really asked for the lead for a one time exception but I’m sorry but we don’t have an option to issue a credit for the no rush credit.

First chat rep was clueless about what no rush credits were. Kept telling me to find my emails as if that mattered. Was (supposedly) no supervisor available. Left chat and tried again later and was transferred to a supervisor named Ralph who was, to put it simply, a sack of turds about it. No “hello” for it taking half an hour to even understand my inquiry, no “sorry for the confusion” etc… Told me he “cannot issue a credit” and “to read the terms and conditions of the promotion”. I asked “so to clarify the system will not give give you any options here with my situation” and he replied “I’ve satisfied proper expectations here. Is there anything else I can help you with today?” To which I said “yes, answering my question would be great I just want to know if there’s anything you could do.” He then said he satisfied expectations and per their terms and conditions there’s nothing more to help me with and then signed off chat.

I called Amazon and was asked for a supervisor who was night and day more friendly about it. Didn’t even have to ask for a promotional credit he just applied it automatically. Knew exactly what I was referencing and all without these huge delays.

I highly recommend people call in and not waste your time with their online chat which I believe has been circling the drain faster and faster over the last few years (long time member). Going forward I’m only going to call in unless it’s cut and dry and something a monkey could perform.

Thanks Dan!

I first tried messaging and got shot down. I then called them up and got $59 converted to a Promotional Credit!

It took a while on the phone and messaging, but it was definitely worth it!

@dan is this only gonna work when they’re close to expiring? Because I tried it now and they keep on telling me that it’s not allowed.

Just got my $5 no rush credit converted to site wide. The rep said anything under $10 is easy to convert. More than $10 requires supervisor to sign off.

Last time I tried they told me to contact them after they expired then when I did claimed there was nothing they could do. Now I’m chatting with an Amazon rep and he has NO idea what I’m talking about. Has asked me for an order number, then told me he needs to know which card I used?

HUCA 3 times and each time it’s no.

Tried chatting, got a flat no — “we don’t do that” — reworded my question several times and he just said “Sorry, no.”

So what is the magic to getting the credit?

first rep via chat said nothing to do asked for supervisor.

While each no-rush credit works as per its terms and conditions and we cannot make any changes to it. I’ll make an one time exception to issue $10 promotional certificate to your account.

Called, was on hold for a few times, and they converted my $86 to a Gift card balance!!!
That means i can buy with it everything, even from third party sellers!!!
They even sent me a confirmation email on that.
Thanks so much Dan for the reminder and the tip to call!!!

I have not been getting the option to choose no- rush shipping. Anyone else seeing that?

They are offering to delete all the credits and reissue with a 2-3 month expiry date

Both chat and phone call struck out. Both insist they have no option to convert to site wide credit

They offered me to cancel my credits and reissue them for another 2-3 months . Said it’s not possible to change them over to Sitewide credits

First time in my Amazon history that not being able to convert it. I think they’re cracking down…(Corona virus, stock down etc?!??)

Struck out on Chat. When IO received the email about rating the chat, I rated negative and opted for a call back. I had $48 in credits, some expiring today, some in two weeks, and some in June.

She swapped the $48 in credits for a $50 gift card! AMAZING!!

I just saw the reminder and I called. I just got A 24 dollars gift card. Tysm . Last time When my points were expiring I called a whole bunch of reps and got nothing.

I opted for the chat a little bit ago.

I explained that I lost quite a bit the last time they expired, which is 100% the truth. I also explained to him that I shop on Amazon just about daily and spent quite a bit of money there.

I was told, they are unable to do that, and he hoped I understood his limitations.
I responded and said no I don’t, because I know of someone who had theirs converted.

He wanted to know who it was so he could report the person that did it. Then he said “is that okay?” I said “no” LOL

So I’m guessing that “convert” is not the word I’m looking for.

Thanks Dan! They wouldn’t allow me to convert it to a promo code or gift card but applied it to an item I’d been wanting to get in my cart. Thanks!

Rep on the phone seems to have no idea what a digital credit is. Tried again and same thing. Am I telling then the wrong thing?

I had $70, half of which were due to expire tonight. I called and asked the rep to place them on a gift card. She said that she can’t do that but instead applied it to my account. So when I’ll make purchases from items sold by Amazon the amount will be deducted from my credit of $70. The only odd part is that she said there’s no way for me to see that credit or its balance anywhere!

Thank you for the reminder, Dan and JJ. I had $8 I’d forgotten about.

Thanks it worked for me! Courtesy credit issued to account

Failed many times by chat last week, and finally got a yes today by phone. Took a little convincing, though. I thought it was really cute when the rep reminded me to stay hydrated at the end of the call. 🙂

I chatted about this, told them you guys did this for my friend, and they asked, “what’s your friends’ email address so we can see how it was done”

Why have i not seen no rush credits available when i checkout for the last month/2 months?

Got a credit

Thanks Dan for the reminder!
got my credits but only for use for items shipped and sold by Amazon
you too?

Thank you Dan. I have $4.50 in credit. I chatted and they said
“I’m sorry we don’t have a option to convert it. ”
“To help you, I’ve issued a $5.00 promotional certificate to your Amazon account. Your promotional balance doesn’t appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.​”

They finally told me that a supervisor approved the promo credit but it hasn’t yet shown up on the account. We’ll wait and see I guess.
(I almost expected them to wish me an easy fast at the end of the call :))

I chatted with Amazon and was told they couldn’t convert my digital credits into a sidewide credit as requested, but that they could simply issue a promotional credit valid sitewide!

In this case do they remove the digital credits or u get “double” promo?

I tired over and over, no luck.

No luck. The rep told me to buy a movie!

Would it work to buy a gift book and redeem as a gift like we do for the platinum monthly credit?

worked , canceled digital, gave another amazon non expiring for products, chat w kindle. thank you! was unaware it was expiring!

1st call got the job done. $10 Promo credit.

You’d like to convert your No-rush credit to Amazon gift card?
Apologies Ben, we’re unable to make your no rush credit to Amazon gift card.
However, I can offer you $12 promotional credit, will that work for you?

Thanks Dan for the reminder!!!
Chatted and got $15 gift card without taking away my digital credit .

Negative on the voice call. 18 minute phone call. I had a negative last time I tried on chat over a month ago as well.

Typical useless CS chat – “we can’t convert the digital credits to gift cards, but you can always buy a gift card if you need it” smh

They’re not as generous as they used to be. I had $10.03 expiring tomorrow … just chatted for a while and they offered a $5 GC credit. I wonder if they keep track how many times they’ve issued credit to cover the expiring no-rush rewards?

@dan
Chatted with them
“I can do one thing for you here. I can cancel this reward balance and can issue you a promo which will have a expiry date of year.”

“We understand that this is a big save for you in keeping the no rush credit, however at this moment we still don’t have the convert it, since this kind of promo is non convertible.” – That’s what I received when I tried to chat.

got the credit no problem thanks!

Thanks for the reminder.

Checked, and had 16.50 expiring. Chatted, and got a credit as an “exception”. 🙂

Good Shabbos, with the true Nechama of the Geulah.

No go with the credits. Transferred me to 2 different reps… 38 minutes in chat. Gave up and went to work. Found a few basic books I wanted to get just because.

No luck with the credits. Tried chat twice then phone. Used them on books.

$11.51 expiring today; got cs on phone, and they put the full amount in my account to be used on the next purchase!

No luck… I had $60… I bought a bunch of Jewish music

Thanks for the reminder! I told them (truthfully) that I have been waiting for a few albums for months but they’ve been delayed so they made a “one time exception” and switched the digital credit to a promo credit.

Eastern Time or something else?

Jewish music recommendations?

no luck past 2 times, so got some jewish music
used to work in past

It took 45 minutes on a chat, but I got a $28.51 gift card.
Thanks Dan

Thank you!

Called today, Sunday, and explained that I messed up and lost $4 of promo credits.

They issued me a $5 sitewide credit!

Totally forgot it as expiring 🙁 lost out over $60 credit and chat guy only gave me $5 promo

Bumping this post, I have $1 expiring on 12/17.

Had $1
Chatted yesterday and got $5 anything sold by Amazon

I tried SO MANY times without success. They don’t even know what digital credits I am referring to.. Any tips?

Tried via chat today and had success! Rep converted all $23 of my no-rush credits to sitewide credit (even the ones not expiring soon!) and looks like she even left 10 in my balance (by mistake?).

ok, so i have a measly $1 expiring in 2 days…i figured it was hardly worth the time to chat to convert that to a sitewide credit…but alas, the customer service rep was kind enough to give me $5 for the $1. So…moral of the story….do throw away you very low digital credit; it may still be worth your time to chat with Amazon.

Had only a few dollars about to expire, but they were able to give me credit for all my $14.

“I see you have some of the no rush credits and we have no option to make any changes in it but since you are a valuable customer of amazon since: x/xx/07
I will cancel all no rush credits and make a promo to your account.
You can use it on your next order.”

I’m done with no rush credits… amazon is in no rush to deliver packages even with prime…. so we good without using the no rush credit option

No luck with chat but when I called my $1.01 was turned into a credit.

Zero luck

no luck with chat or call.

Just got a Amazon GC for $25 through call!

Thanks Dan!

Has anyone else noticed that there’s no way to use no rush shipping to get credit anymore? For me I haven’t been offered it in several weeks

Thanks for the reminder. I called 888-280-4331 and they just swapped all my credits that were expiring today for same amount off next order (first they told me they don’t do this but I pushed a little and they said will do as a “one time exception”).

First tried chat, and then call.
Was declined on both fronts.

Thanks for the reminder Dan. Will use them on something today.

Thx for the reminder Dan!

How about some good ideas on what to spend credits on? I had just $4. Can buy individual songs… esepcially good jewish music… but I also found Masters of Classical Music… over 100 callsical music pieces for just $2.19 in MP3 digital format! Now looking for wha to spend my remaining $1.81 on. 😉 https://www.amazon.com/Masters-Classical-Music-Various-artists/dp/B007EAIRZO/ref=sr_1_1?dchild=1&keywords=classical&qid=1614528106&s=dmusic&sr=1-1

Just received a $10 credit on anything sold and shipped by Amazon for my $9 digital credits. First try via chat.

Had $145 expiring today. Got $100 upgraded to promotional credit by phone call.

Thanks for the reminder!

I called up and was polite and persistent. I finally got a gift card credit for $109, which was my entire Digital Rewards, not only what was expiring tonight, all of it.

Thanks Dan, you saved my credits 🙂

I have $13 expiring today. On my third try on the online chat I got a rep who gave me a $6.50 site-wide credit for so I took it.

I NEVER have luck with calling & chat…. they dont even seem to know what digital credits I am talking about… the one time I was successful I had to wait on the phone while she converted each credit 1 at a time… wasnt worth it for me…….

https://www.amazon.com/Shir-3-Shlomo-Yehuda-Rechnitz/dp/B08WLQS161

@Dan – a warning to spread: I just bought a $12 album and it used my LATER expiring credits first!! (I had $25 with about $7 expiring in a few months from now. Once purchased, it reported $18 expiring today)

Thanks DAN!!!
I tried the last few weeks a few times and did not have luck.
Today after first time calling they gave me courtesy credit for the whole amount of $57!!!

Thanks Dan for the reminder, I would have lost this credit if you hadn’t reminded me.
I have tried this in the past without success. Tried again tonight, and after 40 (!) minutes on the phone going back and forth they issued a promotional credit

I use my credits to purchase jewish mp3 albums and have accumulated a nice collection from these delayed deliveries

I called, and the rep had no clue what I was talking about. HUCA , this time I chatted with a rep, and I got them to issue me a store-wide credit. Plus I got a nice rep and they added on a little bit

Just chatted: I’ve manually requested a XXX promotional certificate to your account as an one time exception. It will credit within 24 hours. This amount will automatically apply the next time you order an item shipped and sold by Amazon.com.

Got more Amazon site credit than I had in my no rush balance via chat

How do people accumulate such high no rush credit balances such as $70 ?
No rush credits are typically $1 only right?
I mean are you shopping amazon everyday?

@dan thanks for the reminder

Just chatted. I have .71 expiring today and $3 end of year. They added $5 reward on amazon purchases at cart. And still left my promos . I just bought Jewish song I was waiting to buy. and have $2 in change left till end of year

Sweat deal

I chatted with support and while he said he couldn’t extend the digital credit expiration, he converted them to a one-time promotional credit of equal value rounded up to the nearest whole with no expiration!

They’ve NEVER given me a credit, in fact ONE customer support person was pretty cold about the whole thing and was like “sorry”. I think he was my third pleading phone call, then I gave up.

I just called Amazon and they told me that those promo credits never expire. So please explain why you are saying they expire

What words do you use to get them to do the conversion? I have asked several times in the past and have always been shot down.

In case it helps to know this, TurboTax downloadable software can be covered by these credits.
Especially helpful now that IRS doesn’t partner with them for free file anymore.
This did NOT stack with the $10 Amazon gift card promo while it was running but if you aren’t in a rush, make sure to get it on sale ($54.99 for Premier etc).

I haven’t seen an offer of No Rush Credit in years. Are they still doing that?

Argued with them for a good long time, and still nothing. They refused to even think about it. Also, links to the chat in the posts no longer work.

I just chated and get a promo credit for the no rush credit and looks like the no rush credit is still valid. Thanks Dan

Had $1 in no rush credit. Chatted and they gave me $5. Pretty good roi thanks Dan!

They told me there is no such thing as a conversion, but they gave me a $5 promo credit for my $7 in credit.
Better than nothing.

Tried 3 times today to chat with amazon..I have 50 bucks in no rush credits..and I am having no success at all..any tips?

Got mine converted – thank you!

Good to know these rewards can potentially be converted. I never thought of that. Digital rewards were never doing me any good so I haven’t been compelled to ever do no-rush shipping.
I guess I’ll start now.

Thanks Dan!

Took 3 tries calling. First two reps said it was impossible. On the third call I got a rep who was familiar enough with what I wanted to do and was willing to actually do it. Converted all the digital – those expiring soon and those not so soon – to sitewide credit.

Thanks Dan for the heads up!

Dan,
Maybe make a extra thread for stuff that can be purchased with the no rush credit
Since a lot of people are not successful into converting no rush credit to sitewide credit

Spent 20 min waiting to be told he has no idea and the transferred rep had no idea either. Quite frustrating! Well, finally after saying she can’t, she turned into a gift card balance. SUCCESS! Thanks Dan and Happy Purim.

Tried calling but the representative refused to convert the rewards to a credit. And so, I purchased a book on Kindle and rented a documentary that I had been eyeing. Thanks for letting us know that these digital rewards expire. I had no idea

First of all, thank you for letting us know about this. I called, was told no. I didn’t take no for an answer and they escalated it and gave me a one time goodwill promotional credit for the amount for goods sold and shipped by Amazon.

I had $8 in no rush credits, they issued me a $5 promotional certificate

I tried today for a $14 conversion but it didn’t work. Call connected to India & I spent 22 minutes with an agent who didn’t know what digital credit was-asked me to explain! She put me on hold 3 or 4 times, told me she was talking to someone (another agent?) who was more savvy, but that went nowhere-the original agent asked me if it’s a promotional credit and what can you buy with it?! Then she transferred me with 2 words to prime CS, located in the US. New agent also put me on hold & after another 15 minutes total, told me they cannot do it. I explained that I’ve done it before, etc., but the end came quickly after saying policy this & that. Since I realized after checking my account that the credit actually expires tonight, I can try again or use them. I thought it expired already-lucky break!

I had some digital credit expiring today and another smaller credit expiring in two weeks. I chatted with a rep to ask for an extension to give me time to earn more credits because the music album I was eyeing would cost more than double if I had to purchase it a few songs at a time. The rep countered offering to change it to sitewide credit. The sitewide credit was accomplished by refunding that amount from a recent order that was paid for with my gift card balance.

Was issued a $20 purchase credit for $25 in No-Rush Rewards credits.

Thanks! It took me 2 calls but I got $27 credit.

I tried calling earlier and they kept asking me for specific order number to no avail. They sounded like they didn’t know what I was asking for so they just said they can’t convert it.

Thanks for the reminder.
Chatted, was told no.
Called, and got $24.

I have done this numerous times and never had an issue getting the sitewide credit on my first try. First off I use the chat function, not call. Find that I have much better success with chat. Second I don’t ask them to change it to a credit, rather I ask them to extend the expiration date, knowing that they can not do that. They always end up offering me the credit instead. I just did this due to an expiring $14 in credits and within 5 minutes had a $15 credit applied to my account (why he gave me the extra $1 I have no idea). Good luck all!

Thanks for the reminder. Used my digital credits toward the purchase and download of tax software.

I can’t find the expiration date for my credits now. Has that feature been removed?