Update: Today is the final day to lock in your hotel reservations now before they get more expensive!
Originally posted on 2/8:
- For a limited time, you can earn 100,000 points on the Chase Marriott Bonvoy Boundless Consumer Card.Ā You can read more here.
- You can earn 100,000 points on the Marriott Bonvoy BusinessĀ® American ExpressĀ® Card. You can read more here.
Read about previous category changes:
- Marriott 2018 Annual Category Changes
- Starwood 2018 Annual Category Changes
- Starwood 2017 Annual Category Changes
- Starwood 2016 Annual Category Changes
- Starwood 2015 Annual Category Changes
- Starwood 2014 Annual Category Changes
- Starwood 2013 Category Changes
- Starwood 2012 Category Changes
- 2011 Starwood Category Adjustments
- 2010 had no Starwood category changes
- 2009 Starwood Category Adjustments
- 2008 Starwood Category Adjustments
- Starwood 2007 Changes: Launch Of Worldwide Cash+Points AwardsĀ (TheĀ good old days of Starwood in Israel)
Marriott 2019 Complete List Of Annual Category ChangesĀ
You can view current categories for Marriott hotels here.
Book stays before 3/5 local hotel time to lock in current rates for future stays at hotels that are going up.Ā You can book stays up to 350 days in advance. Almost all hotel stays are cancellable for free until a certain amount of time before the stay (read the fine print). Ā If you have a reservation at a hotel that is going down then just cancel and rebook the stay on 3/5 when this yearās category changes go into effect.
Most hotels chains reorganize their categories yearly to keep them current with the average rates that they charge. Legacy Starwood hotels still have no capacity controls on standard rooms. The good part about that is that if a major event is in town and rates are quadruple what they normally are, you can still use the regular amount of points as long as the hotel is not sold out of standard rooms.
You can request a points advance to lock in current rates as long as you have the points in your account 2 weeks before your stay. A Marriott manager will be required to complete the override and honor the old category, so there will be some hassle factor to get this to work. Be prepared to spend a lot of time on the phone finding a manager that knows how to do the override if you go down this route.
Hotels going up from category 5 to 6 will no longer be bookable with anniversary nights from cards like theĀ Starwood Consumer AMEX,Ā Marriott Bonvoy BusinessĀ® American ExpressĀ® Card, Chase Marriott Bonvoy Boundless Consumer Card, andĀ Chase Marriott Premier Plus Business CardĀ
Hotels going up from category 6 to 7 will no longer be bookable with anniversary nights from cards like theĀ Starwood Luxury AMEXĀ and the discontinued Ritz Carlton card. However when off-peak nights are introduced later this this year you should be able to use these nights on category 7 hotels.
Note that you wonāt be able to change the dates on a reservation after the price goes up, your only options are to use the stay or cancel it and get your points back. You can make one night reservations if youāre not sure how many nights you want to stay, though you wonāt be able to take advantage of a free night on a 5 night point stay like that.
In addition to hotel category changes, higher category 8 pricing will go into effect on 3/5. However peak and off-peak pricing won’t be added until later in 2019. Every 5th night will remain free on award stays.
| Current Marriott Award Chart | March 2019 Marriott Award Chart | Future Award Chart | |
|---|---|---|---|
| Category 1 | 7,500 | 7,500 | 5,000 off-peak 7,500 standard 10,000 peak |
| Category 2 | 12,500 | 12,500 | 10,000 off-peak 12,500 standard 15,000 peak |
| Category 3 | 17,500 | 17,500 | 15,000 off-peak 17,500 standard 20,000 peak |
| Category 4 | 25,000 | 25,000 | 20,000 off-peak 25,000 standard 30,000 peak |
| Category 5 | 35,000 | 35,000 | 30,000 off-peak 35,000 standard 40,000 peak |
| Category 6 | 50,000 | 50,000 | 40,000 off-peak 50,000 standard 60,000 peak |
| Category 7 | 60,000 | 60,000 | 50,000 off-peak 60,000 standard 70,000 peak |
| Category 8 | 60,000 | 85,000 | 70,000 off-peak 85,000 standard 100,000 peak |
Highlights:
- TheĀ Sheraton Gateway Los Angeles Hotel is a great airport hotel and becomes a good value dropping from category 5 to 4. Oddly enough the lower endĀ Four Points by Sheraton LAX goes up from a category 4 to 5.
- 2 W hotels in LA go down from a categoryĀ 7 to 6, making them a good value and eligible for anniversary nights on the SPG Luxury AMEX.
- The Naka Island, a Luxury Collection Resort & Spa, Phuket used to be an all-suites hotel with SPG costing a points fortune. It will drop down from category 7 to 6 and become eligible for anniversary nights on the SPG Luxury AMEX.
- The Sheraton Maldives Full Moon Resort & SpaĀ will drop down from category 7 to 6 and become eligible for anniversary nights on the SPG Luxury AMEX. This is a lower end Maldives resort, but a decent option on a budget. This hotel doesn’t require a pricey seaplane transfer as most Maldives resorts do.
Lowlights:
- Israel gets hit hard again with theĀ Renaissance Tel Aviv Hotel climbing from a category 5 to 6, making it ineligible forĀ anniversary nights on the base Starwood and Marriott cards. The Jaffa, a Luxury Collection Hotel, climbs from a category 6 to 7, making it ineligible forĀ anniversary nights on the SPG Luxury card.
- Several Hawaii hotels are going up in price, including theĀ Residence Inn Maui Wailea and Sheraton Waikiki.
- Many London hotels are moving up as well.
- The Westin Venice, which was supposed to have been a decent category 7 value, will jump to category 8, making just as pricey as more luxurious options there.
- The W Hong Kong, which was supposed to have been a decent category 7 value, will jump to category 8.
- Category 8 pricing goes up from 60K points to 85K points, so you’ll want to make bookings at those hotels now.
Sample hotels going more expensive:
- Aloft Cleveland Airport, was 1, now 2
- Panama Marriott Hotel, was 2, now 3
- Four Points by Sheraton Niagara Falls, NY, was 3, now 4
- JW Marriott Hotel Beijing, was 3, now 4
- Aloft New York Brooklyn, was 4, now 5
- S. Regis Chengdu, China,Ā was 4, now 5
- Courtyard Philadelphia Downtown, was 4, now 5
- Courtyard Palm Springs, was 4, now 5
- Four Points by Sheraton LAX, was 4, now 5
- Fairfield Inn & Suites Los Angeles LAX, was 4, now 5
- Four Points by Sheraton French Quarter, was 4, now 5
- Hong Kong SkyCity Marriott Hotel, was 4, now 5
- Sheraton Lisbon Hotel & Spa, was 5, now 4
- Ritz-Carlton Coconut Grove, Miami, was 5, now 6
- W Miami, was 5, now 6
- Renaissance Tel Aviv Hotel, was 5, now 6
- The Ritz-Carlton, Dove Mountain, Tucson,Ā was 5, now 6
- Hollywood Beach Marriott, was 5, now 6
- Sheraton Niagara Falls, NY, was 5, now 6
- Residence Inn Maui Wailea, was 5, now 6
- Sheraton Princess Kaiulani, Honolulu, was 5, now 6
- Courtyard Boston Copley Square, was 5, now 6
- Courtyard New York Manhattan/Central Park, was 5, now 6
- Courtyard San Francisco Fishermanās Wharf, was 5, now 6
- Laguna Cliffs Marriott Resort & Spa, was 5, now 6
- Sheraton Suites Key West, was 5, now 6
- Renaissance Montreal Downtown Hotel, was 5, now 6
- London Marriott Hotel Kensington, was 5, now 6
- Residence Inn London Bridge, was 5, now 6
- Westin Palace, Milan, was 5, now 6
- Renaissance Hong Kong Harbour View Hotel, was 5, now 6
- JW Marriott Phuket Resort & Spa, was 5, now 6
- San Juan Marriott Resort & Stellaris Casino, was 5, now 6
- The Jaffa, a Luxury Collection Hotel, Tel Aviv, was 6, now 7
- Sheraton Waikiki, Honolulu,Ā was 6, now 7
- The Saint Hotel Key West, Autograph Collection, was 6, now 7
- Key West Marriott Beachside Hotel, was 6, now 7
- Westin Grand Cayman Seven Mile Beach Resort & Spa, was 6, now 7
- The Cosmopolitan of Las Vegas, Autograph Collection, was 6, now 7
- Koloa Landing Resort at Poipu, Kauai, Autograph Collection, was 6, now 7
- Grand Cayman Marriott Beach Resort, was 6, now 7
- Renaissance Paris Vendome Hotel, was 6, now 7
- French Leave Resort Bahamas, Autograph Collection, was 6, now 7
Here are all of the category 7 hotels going up to category 8 (60K points to 85K points):
- Westin Europa & Regina, Venice
- W Hong Kong
- The London EDITION
- Ritz-Carlton, Dubai
- The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach, UAE
- Las Alcobas, a Luxury Collection Hotel, Napa Valley
- Scrub Island Resort, Spa & Marina, Autograph Collection
- Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Sample hotels going less expensive:
- Sheraton Gateway Los Angeles Hotel, was 5, now 4
- W Hollywood, was 7, now 6
- W Los Angeles – West Beverly Hills, was 7, now 6
- The Naka Island, a Luxury Collection Resort & Spa, Phuket, was 7, now 6
- Sheraton Maldives Full Moon Resort & Spa, was 7, now 6
- Westin Dublin, was 7, now 6
- S. Regis Osaka, was 8, now 7 (Effectively unchanged and will remain at 60K points)
Here are all of the category 8 hotels, which will climb from 60K points to 85K points when category 8 pricing goes up on 3/5:
- Gramercy Park Hotel, New York, a Member of Design Hotels
- Phoenician Residences, a Luxury Collection Residence Club, Scottsdale
- The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale
- The Chatwal, a Luxury Collection Hotel, New York City
- The Miami Beach EDITION
- The Ritz-Carlton Bal Harbour, Miami
- The Ritz-Carlton New York, Central Park
- The Ritz-Carlton, Bachelor Gulch, CO
- The Ritz-Carlton, Lake Tahoe
- The Ritz-Carlton, Naples, FL
- The S. Regis Aspen Resort
- The S. Regis Bal Harbour Resort
- The S. Regis Deer Valley, UT
- The S. Regis New York
- W South Beach
- Schloss Fuschl, a Luxury Collection Resort & Spa, Fuschlsee-Salzburg,Ā Austria
- Kenoa Exclusive Beach Spa & Resort, Barra de Sao Miguel, a Member of Design Hotels, Brazil
- The Ritz-Carlton, Grand Cayman,Ā Cayman Islands
- The Westin Golf Resort & Spa All Inclusive, Playa Conchal,Ā Costa Rica
- Parklane, a Luxury Collection Resort & Spa, Limassol, Cyprus
- HĆ“tel de Berri, a Luxury Collection Hotel, Paris, France
- Prince de Galles, a Luxury Collection Hotel, Paris, France
- Le MĆ©ridien Bora Bora,Ā French Polynesia
- The S. Regis Bora Bora Resort,Ā French Polynesia
- Blue Palace, a Luxury Collection Resort and Spa, Crete, Greece
- Domes of Elounda, Autograph Collection,Ā Greece
- Mystique, A Luxury Collection Resort, Santorini,Ā Greece
- Santa Marina, a Luxury Collection Resort, Mykonos,Ā Greece
- The Ritz-Carlton, Hong Kong
- The St. Regis Bali Resort,Ā Indonesia
- Cristallo, a Luxury Collection Resort & Spa, Cortina d’Ampezzo, Italy
- G-Rough, Rome, a Member of Design Hotels,Ā Italy
- Hotel Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda,Ā Italy
- Hotel Danieli, a Luxury Collection Hotel, Venice,Ā Italy
- Hotel Pitrizza, a Luxury Collection Hotel, Costa Smeralda,Ā Italy
- Hotel Romazzino, a Luxury Collection Hotel, Costa Smeralda,Ā Italy
- PalazzinaG, Venice, a Member of Design Hotels,Ā Italy
- The Gritti Palace, a Luxury Collection Hotel, Venice,Ā Italy
- The S. Regis Florence,Ā Italy
- The S. Regis Rome,Ā Italy
- Suiran, a Luxury Collection Hotel, Kyoto, Japan
- The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel, Japan
- The Ritz-Carlton, Kyoto, Japan
- The Ritz-Carlton, Tokyo, Japan
- The S. Regis Osaka, Japan
- The S. Regis Maldives Vommuli Resort, Maldives
- W Maldives
- The S. Regis Punta Mita Resort, Mexico
- The S. Regis Bahia Beach Resort, Puerto Rico
- The S. Regis Mardavall Mallorca Resort, Spain
- Giardino Ascona, A Member Of Design Hotels,Ā Switzerland
- Giardino Mountain, a Member of Design Hotels,Ā Switzerland
- Hotel President Wilson, a Luxury Collection Hotel, Geneva,Ā Switzerland
- W Verbier,Ā Switzerland
- Vana Belle, a Luxury Collection Resort, Koh Samui, Thailand
- W Koh Samui, Thailand
- Al Maha, a Luxury Collection Desert Resort & Spa, Dubai, UAE
- The Wellesley Knightsbridge, a Luxury Collection Hotel, London, UK
- The Ritz-Carlton, Naples, USVI
Which hotels will you book before rates go up?
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93 Comments On "Final Hours To Lock In Hotel Bargains Before Marriott 2019 Category Changes: Category 8 Pricing, 346 Hotels Getting More Expensive, 37 Getting Less Expensive"
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If i book a stay, can i MODIFY dates and lengths of stay after 3/5 without getting charged the new rate?
Read the post š
off topic…what the cheapest way to get from atlantis Bahamas to Miami or fll on march 1? there seems to be no ferry
Ouch
thank you dan for this post
can we know if the certificates will be bookable into top tier categories after the merger and what happened to the tracel packages
+1
+100
Wow, kol hakavod for this detailed information !
” If you have a reservation at a hotel that is going down then just cancel and rebook the stay on 3/5 when this yearās category changes go into effect.” Before the merger I had booked the westin in cozumel for february 2019. The hotel actually went down in price…Do you think they will credit me the points without canceling and rebooking?
They should. Call and ask.
Well now I understand the new program name.
Bonvoy-age Marriott!
The #marriotmassacre continues
Waiting over a week for transfer of Marriott points to United Mileage Plus to go through. Flights now not available with points. Good bye Marriott Bon Voy.
Dan, are you absolutely sure about this ‘You can request a points advance to lock in current rates as long as you have the points in your account 2 weeks before your stay.’
I’ve been screwed on this in the past.
How so?
https://www.marriott.com/marriott-rewards/use/points-advance.mi
Think Iām finna close my Starwood finally, just need to get my free night in…
Delta has a 75k promo for the business and personal cards.
“You can request a points advance to lock in current rates as long as you have the points in your account 2 weeks before your stay.” does this mean I can book hotels 350 days from march 5th 2019 at the old 60k rates even if I know I want get the points for awhile? as long as I have the right amount of points 2 weeks before the stay? are you sure?
https://www.marriott.com/marriott-rewards/use/points-advance.mi
For those with free Ritz nights how will we be affected
If I book with my category 5 certificate a 7 night stay that’s going up to a category 6, then don’t get to use the stay and need to cancel do I get the points back? does the certificate turn into a category 5 or 6?
Dan, any recommendations on hotels that will soon be joining the category 8 that should be enjoyed this summer? Looking to use about 250,000 points for my parents to relax after a tough winter.
What a huge disappointment. It’s not just that 346 I getting more expensive, compared to 37 less expensive. So many of those that are getting more expensive are in Florida, NYC and California, and are being switched from category 5-6, making the free night for anyone but Luxury SPG holders highly deflated.
Make no mistake, this was a very calculated move on their end.
Points Advance ā Members can book stays when they do not have enough points if they earn or purchase the needed points at least 14 days prior to check-in. Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.
Is there a link for this on Marriott.com?
u linked it above
dan,
https://www.marriott.com/loyalty/terms/default.mi#pointsadvance
would i be able to lock in the renaissance in tel aviv with my free night anniversary by booking by march 5th if i don’t receive the anniversary night until may? i have enough points right now. obviously, i would book it for after our card anniversary.
dan? how does this impact the anniversary nights?
how will the 5-7 nights cert get affected by this? meaning if i currently have a cert attached to DOMES OF ELOUNDA which is cat 8, will i be able to wait until after 3/5 and book stay at St Regis Maldives using that cert? its a 5 night cert
Locked in reservations @ Jaffa in Tel Aviv 50k vs $700+, Its still baffles me how some US properties are Cat 6 (50k) but are available as low as $179-199 cash.
With AF going up and peak pricing rolling out (doubtful that it will fall in consumers favor).
Will be interesting to see what sign-up bonuses are offered with Bonvoy rollout. Seems like when AF rolls around will have to reassess just how ugly the peak pricing is.
Just tried applying for spg consumer card for my wife and they told me I wouldnt receive the welcome offer. She never had this card yet and last marriot sign up bonus she received was over 2 years ago and I closed that card a year ago already. And the last amex card she opened was like 3 years ago. Anyone else have this?
The Miami Beach EDITION
The Ritz-Carlton Bal Harbour, Miami
The S. Regis Aspen Resort
The S. Regis Bal Harbour Resort
W South Beach
These are all currently Category 7 not 8
Incorrect. They are 8, but all 8s are priced as 7s until 3/5.
Uhh.. no. A simple Google search of hotel’s website will show they are category 7.
https://www.marriott.com/hotels/travel/miaws-w-south-beach/
They are priced at 7, but they are an category 8:
https://points-redemption.marriott.com/category-change
https://i.gyazo.com/7f0ac4aee2717309ad8033753d8245ed.png
if I’m not getting my certificate from the spg consumer Amex untill April, will they let me book a stay at one of these hotels that are going up in price, meaning will they let me book in advance with this certificate that I don’t have yet for a later date?
@Dan- how about 7 nigh certificates? Are they bookable and will they honor the change to another cat 8 in a few months?
WHAT ABOUT THOSE CERTIFICATES EARNED FROM SIGN UP (CURRENTLY UP TO 60K POINTS0 CAN THEY BE USED AT THE LAST MINUTE? THANKS
Marriott has lost my business over this whole mess but they donāt seem to care. Maybe if enough people leave to build points elsewhere, theyāll be more competitive again. #notamarriottfan
On the Bonvoy Brilliant card, will the $300 annual credit work on gift cards to avoid it going to waste if not used on time?
yes
If using a cat 5 certificate to book a cat 5 thatās going up to a category 6, what happens to the certificate if the reservation is canceled?
How do I know if my category 6 hotel is changing or not? Fort Lauderdale Marriott harbour beach and spa? Should I lock in my points reservation now for December 2019?
isn’t today march 3rd? so we have 2 days? no? im just asking to make sure don’t mean to second guess you still unsure where to lock in hotel?
No.
In less than 20 hours from now it will be 3/5 in Hong Kong.
In less than 33 hours from now it will be 3/5 in NYC.
Hi
I’m looking to book in The S. Regis Bal Harbour Resort for January 2020
this is the cancellation policy
You may cancel your reservation for no charge until March 4, 2019.
Yes, I noticed that too!
Any6with help on this ?
You need to book a queen room then youāll get 7 days prior the king rooms are March 4thd
@Dan
Does this make sense, website says “Rate Details
Redemption, deposit required, non-refundable if cancelled more than 1 day after booking”
In the post about the Bonvoy Free night redemptions you say that Turnberry Isle in Aventura should be a possible hotel to book at. Also, based on the current listing (until tomorrow) I should also be able to book at 35k points. When i go to the hotel website they say they are not taking point redemptions at this time – for any date that i tried.
Are they not allowing anyone to book at the current (soon to be old) rate?
Is there anyway to book with points at the current redemption level?
It is there.
Did you try flex dates?
I see the option to try flex dates but when i to view with a points redemption it doesn’t give me the calendar.
I cant post the picture (i PMed you at the dandeals.com facebook page) but the website for Turnberry isle (now the JW Miami Turnberry) has a message that “this property is not taking redemption bookings at this time. you can either book a cash reservation or search for another property”
Also tried it your way of using the flexible search and there appear to a lot of hotels that are not taking redemptions right now for any dates.
I am now able to find availability but at the 50k a night rate. Did this rate change already or is it going up from the 50k a night to something higher?
Isn’t this a category 6 requiring 50K?
can anybody HELP me i’m lost – amex says i have 66,197 but on my account i see 175,395 which one is correct and what the difference between them
ALSO they said my yr is up now and will be charged annual fee in the end of month but get a free night where can i book in israel for the free night NOW before it goes UP
and can i cancel before the charge goes thru and use the free night
THANX
how many united points does 180k marriot convert to? the chart is very confusing on marriott.com it says im getting 66 thousand after i inputted 180,000 into “convert miles to points””
It’s 66K before the 25% bonus for transfers in 60K increments, so you would get 66×1.25=82.5K United miles.
thank you dan for your time nd if you can kindly post a link to the zev brenner show?
What’s up with the lack of availability? It was pretty easy finding rooms with points with SPG, but now there is sparse availability. I thought with status there are no blackout dates, but they only set aside a few rooms apparently – a defacto blackout! Any chance repeat attempts speaking / HUCA would work in freeing up an available cash pay room for points?
Iāve tried this for Tokyo Ritz (bc all of a sudden thereās no availability with points) and after being transferred twice, they wonāt allow me to use points to when just this weekend there were rooms available for points… āItās based on availability and itās no longer available for points but Iām happy to book it for you 75k yen.ā
No thanks!! Seems fishy.
Iām really beginning to not like Marriott.
We would like to inform you about above reservation booked for our property using your Marriott Bonvoy Membership. As explained during the booking process, the cancellation policy is 7 days before arrival; in the event that you need to cancel your booking with less than 7 days or if it is a No-Show, then the Hotel will proceed in processing a charge of the equivalent to 1-night for a total of $1,229 + tax to the Credit card used to make the reservation. As this is a direct charge penalty, please note that any points will be refunded
Beware!! Marriott’s rewards program is a bait n switch scam, theyre spending millions of dollars to promote their Bonvoy and other loyalty programs on blogs and deal sites however once signed up they modify the program and eliminate many of the benefits, check out any of their previous offers and programs to see their misleading record.
hey Dan since you are a pro traveler – which hotel cat 6 do you recommend attaching my cert to? somewhere nice and warm during winter months.
Plenty of sample options in this post. Where do you want to go?
somewhere warm (from NYC) i can take DW from sun-Fri- she likes “fancy” hotels lol
thanks so much
Is there a way to see when a hotel is peak or off peak?
Peak pricing won’t be announced until later this year.
You wrote that the booking must be made by midnight hotel local time, but I’m still seeing the 60k rate on properties where it’s now past midnight (e.g. Maldives, Dubai). Once it’s past midnight hotel time and hasn’t yet changed, is it safe to assume I have until midnight EST, or if not, when will the switch go into effect?
At this point I’d assume it will be based on EST, but no way to know for sure.
Hi dan! for a family w 3 lil kids (5 4 and 1) for 2020 winter break 7-10 days which should I consider strongest?
1)Koloa Landing Resort at Poipu
2)French Leave Resort Bahamas
3)Grand Cayman Marriott Beach Resort
or maybe a different option?
hi just booked st regis for 5 day in January 2020 the cancelation policy after march 5 not cancelable DAN what’s this about
hi dan I made a reservation for jan 2020 they wrote that the cancelation policy that its not cancelable after march 5 what’s going on ??????
WARNING: U CAN ONLY CANCEL BY TONIGHT MIDNIGHT
Ok so I’m trying to book St Regis Bal Harbour for January 2020 and its available for my dates for 60k per night but the cancellation policy states that I ” may cancel your reservation for no charge until March 6, 2019. Please note that we will assess a fee if you must cancel after this deadline.”
Seriously??? I have 2 days to cancel? Every other hotel I just did this with to lock in Cat 7 pricing for Cat 8 hotels is allowing a 7 day cancellation prior to arrival date
This is ridiculous.
The king bed rooms had that policy. The two queen rooms did not
the deal is still on
when is yeshiva week 2020?
the change took effect
legit crazy all the rooms i booked before 12 am with advance points purchase i locked in rate and now the price in the confirmation went up to 85k so not fair at dan what can i do i have screenshots of booking at the 60k rate?
I tried to book hawaii at 4am NY time which is still 3/4 in Hawaii, and new prices are already up.
Ritz Carlton Kyoto was only available 4 days, so couldn’t take advantage of 5th night free š Now the price is at 85k (instead of 60k), If a fifth night opens up, I wouldn’t be able to add it in right?
Any reservation booked with Points Advance has gone up in price. You should have taken a screenshot as well as sent yourself an email with prices, which Marriott SHOULD honor.
But they may Bonvoy it.
Wow
I din’t take screenshots, Any luck for old Price ?
I just checked my reservation and sure enough they are showing time the higher price. Is there anything I could do now?
You’re been Bonvoyed.
Prepare to HUCA 9 times until you find a supervisor to fix it.
I think I may have actually found a mistake on your part . St Regis Bahia still cat 7 at 60,000
Not a mistake, they were written as going up to 8.
They likely appealed it and are staying at 7.
i booked multiple reservations at hotels going up in category before the deadline and they were changed to the higher pts cost. Anyone have success in calling to complain and had positive results to report?
I have a printed confirmation with the old points but now my online confirmation has changed to 85k per night. Will they honor it?