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Chase raised the Sapphire Reserve’s annual fee from $450 to $550 in January.
They did add some benefits which I’ve been able to take advantage of, such as complimentary DoorDash DashPass Membership through 12/31/21 and a $60 Doordash statement credit for use in both 2020 and 2021.
Apps like Doordash that deliver food to your house have become especially useful during the COVID-19 pandemic.
However as people aren’t traveling, it has become harder to justify the annual fees on cards that provide travel benefits.
Chase has sent a secure message to cardholders with renewal dates between 4/1-7/1 as follows,
“We recognize this is a difficult time for everyone. As a way to help, we’re providing you a one-time $100 statement credit toward the 2020 $550 annual fee on your Reserve credit card. On an upcoming billing statement (based on your renewal date), you’ll see a $550 charge for the annual fee, followed by a $100 statement credit. We will continue to bill the $550 annual fee in 2021.
Because this credit only applies to open Reserve accounts, if you’ve closed your Reserve account or traded to another credit card before your renewal, you will not receive the $100 statement credit.
We know COVID-19 has affected people in many different ways. Please check chase.com/StayConnected for updates and helpful ways to stay connected to your accounts.”
That’s certainly a nice gesture. Assuming you are able to take advantage of the $300 travel credit, $60 Doordash credit, and $100 statement credit, that will likely make the decision on whether to renew the card a little easier.
Then again you can always downgrade your Sapphire Reserve to a no fee card like Freedom or Freedom Unlimited.
Will a $100 statement credit be enough to make you keep your Sapphire Reserve card active?
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50 Comments On "Chase Offering Sapphire Reserve Cardholders A $100 Statement Credit Due To COVID-19"
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Is this applicable only if you’ve paid the higher fee, or for everyone? I got in with the $450 fee before they raised it. Will I still receive the $100 credit? Thanks Dan!
The fee is $550 for renewals as of today, so no.
$250?? I thought it’s $300!
Of course.
Clearly i need some fresh air, getting cabin fever 🙁
Is this applicable only if you’ve paid the higher fee, or for everyone? I got in with the $450 fee before they raised it. Will I still receive the $100 credit? I assume not, but wanted to double check (as you probably read all the small print!) 🙂
The fee is $550 for renewals as of today, so no.
Let them 1st pay for the cancelled flights and refund ultimate rewards or money paid.
They arent being fair about it.
Many people got their points back. HUCA until they reach the airline and get a refund for you.
Otherwise, file a DoT complaint.
I tried calling many times.. I made my point very clear, only to fall on deaf ears..
What can you advise me to tell the rep. Thanks
Which airline?
Elal airlines. London to Tel aviv
El Al isn’t refunding anything now. They say they will when they reopen…
Ok Thanks. Maybe they 1st wanna declare bankruptcy and clean debts and only then open!
Is it for certain that they will refund me? They cancelled my flight and rebooked me on another..
That is what they are saying, but nothing is certain anymore.
THEY KEEP SENDING ME THIS MESSAGE. SHOULD I IGNORE IT?
This is to remind you of a change in your flight schedule.
Original flight details
Departure date Route Flight number Departure time Arrival date Arrival time
07May20 LTN-TLV LY314 23:30 08May20 06:25
New flight details
Departure date Route Flight number Departure time Arrival date Arrival time
07May20 LHR-TLV LY318 22:20 08May20 05:15
Passengers To/From New York or London, please note the possibility of change
in Arrival/Destination airport.
To the confirmation page press here
We apologize for the change and wish you a pleasant flight.
Please do not use the EMail ‘Reply’ function as we are not able to respond to messages sent to this address
למוקד 03-9771111
לניהול הזמנה
לאתר אל על
B”H WE WERE FULLY REFUNDED! THANK YOU DAN!
Thank you for allowing Chase Ultimate Rewards Travel to resolve your issue. We apologize for the inconvenience this has caused. We are writing to tell you that we have processed your refund due to the cancel incurred and agent promised refund.
• Cash refund amount – $520.77 Points refund amount – 29,082
• Total refund amount – $957.00
Your financial institution may take up to 7 business days to post the credit to your account. You should see your refund on your next statement. Please be assured that you are a valued Cardmember and we look forward to your continued patronage. If you need more information or if we may be of further help on this matter please contact us at 1-866-406-1217 and request a supervisor. We’re available 24 hours a day, 7 days a week.
Thank you,
Tiffany Storm
Travel Consultant Supervisor
Great!
this is a bummer. My card renewal is in August. Do you think they’ll extend this credit past June? Thanks
That likely depends on the length of the COVID-19 pandemic.
have you heard any update if they’re extending this credit past 7/1?
Too early for that decision.
Thanks Dan!
Mine too!
I suppose the timing makes sense, at least for now. Those of us who have later renewal dates likely got the card with the extra-large signup bonus, so Chase may not want us to necessarily “double dip”. Either that, or Chase may (and hopefully will) extend the eligibility for this to further renewal dates (mine is in September, I think). {Jonathan}
If my renewal is in December, am I still eligible?
Or is this replt: “Read the post?”
Read the post 🙂
Typo: It’s through 7/1, not 6/1.
I’m on a roll today…thanks
its ok dan, I think we all have cabin fever in one shape or another. Thanks for your work & sharing this with others
Is it automatic or do you have to request it?
Automatic, check your SM folder if your card is renewing between 4/1-7/1.
SM stands for secure message? I can’t find where it says when my renewal date is.
Look at when your last annual fee was charged.
if i apply now will i get the credit?
Unfortunately my heft fee doesn’t even get me the ability to speak with a human. The time for HUCA is now measured in half-lives.
Any way to get through to a person?
Send a secure message.
My Reserve card renews in May. I haven’t received any message
You should get it eventually, but you can also SM them and ask.
If I got the secure message does that mean that my renewal date is within the time frame? Or Is it a standard message that everyone received
If you PC the card after AF hits, will the $100 statement credit be clawed back along with the AF refund?
Does anyone know if they’re extending the date limit for welcome bonuses on business cards?
Is the credit only if I keep the card open for another year? Will they pull back the credit if I downgrade/close?
Well I got it when it came out in 8/2016, so I guess I’m excluded… I don’t have a SM from them either
Dan, do you think I can get them to offer the credit of my fee hit in March?
Unlikely as you had a $450 fee, not $550.
I was able to get the credit, my renewal date was March 7th for $450
Just got billed the AF for my hyatt card I signed up for in Jan 2019. If I close the card, with they remove the free anniversary night from my hyatt account?
Apparently at the moment, you cannot dispute any charges at Chase. I went to dispute elal purchase and they completely removed the option for their site! Meanwhile essentially is fine. No employees, nothing but a Curt cancellation. No credit nothing, not even good faith effort. They laid off most of their staff, including a family member of my Wife. Ticket was bought almost 90 days ago. I sent a secure message so they can’t try to say it is my fault. World is a mess, this is just an additional layer added. All things considered, this least of our problems. May Hashem’s wrath be assuages by good deeds!
I opened the card for $550 in January. Is there a way to get the $100?
Was charged the grandfathered AF of $450, and no statement credit for me.