[Update: DEAD, Credits Being Processed To Honor $90 Discount!] HURRY! SIZZLING! Save $90 Or $100 Off $100 On Costco Same Day Delivery!

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Update 3: This deal is dead. Many orders were canceled before delivery, but most people who received their orders were overcharged compared to the price in the original email confirmation.

Instacart has now emailed people that were overcharged, that they have refunded the extra amount charged to their card!

I got a $30 discount instead of the promised $90 discount after my order was delivered yesterday, but got an email now saying that another $60 will be refunded.

Many readers have just received the same email. Congrats to everyone who got in on the deal! Follow us for deal alerts so that you don’t miss out on another deal!

Update 2: DEAD! Don’t miss it if this becomes alive again. Sign up for deal notification alerts here!

I made an order with $90 off $100 and received an email confirmation showing the $90 promo, but I only received $30 off after it was delivered. I reached out to customer support at 888-246-7822 and they said they are aware of the issue and are working on providing timely refunds to everyone affected.

Update: Some readers are reporting this deal as dead while others say it works as long as you keep adding the codes and refreshing the page, even if you get error messages.

Some readers have reported being charged the full amount on their credit cards, be sure to call customer service for a refund if that happens. You will have an emailed receipt showing the discounts applied.


Save $90 Or $100 Off $100 On Costco Same Day Delivery!

All 3 of the codes below to receive $90 off $100:

  • Use code: SEPTSAMEDAY1
  • Use code: SEPTSAMEDAY2
  • Use code: SEPTSAMEDAY3

Select items have promotions to save even more such as a 24 pack of S. Pellegrino Sparkling Natural Mineral Water, if you add 2 to your cart you will save $10 off, making the total discount $100!

Other products have additional discounts as well.

Alcohol is excluded.

Limit one time use per account.

You can also apply Instacart gift cards to your Costco Same Day account, so you can save another $20 off $100 with this deal.

Costco Same Day Delivery is fulfilled by Instacart for Costco members. Prices are marked up by about 17% over in-store pricing, but if you link your Instacart+ membership to Costco Same Day here, the markup drops to about 9%.

HT: askmoses &lo|, via DDF

Leave a Reply

308 Comments On "[Update: DEAD, Credits Being Processed To Honor $90 Discount!] HURRY! SIZZLING! Save $90 Or $100 Off $100 On Costco Same Day Delivery!"

All opinions expressed below are user generated and the opinions aren’t provided, reviewed or endorsed by any advertiser or DansDeals.

paron

Can you add this code and order through Instacart as wel?

Yoel

Any way to get instacart free anymore after chase partnership ended?

Oompaloompa

You link and Hat Tip is to an old invalid coupon. The coupon posted is on a different, new post.

EH

I put the code in, it worked, then I went to change something in the cart- now when i try checking it out, it says you already used promo 🙁

Yup

Same here

H

Yeah — me too. BE CAREFUL!

Mr12

You can add after order is placed

Yoel

You can get 2 free months of Instacart + with Mastercard

Loiben

Is this in costco.com via instacart or only in instacart?

Loiben

Also by applying the gift card your not saving an additional $20 cause your total will be $70 so the gift card only applies to $70 so total savings from the gift card is $14 which is a total of 44%…

AE

They are also offering the same deal on Coscto’s Same-Day website (separate from Instacart).

AE

Ignore this, I thought this was on Instacart. Definitely worthwhile even with the markup, as long as you only buy stuff you would buy at Costco anyways.

Note that Chase does not code this as Instacart for the 10% back on Instacart purchases Chase Offer.

frenchfries

I got 10% back on Costco Same Day.

Levi

I can’t see how to get free instacart+ from chase, the link doesn’t show me any options
same with the link from the post linked in this posy

AE

You cannot sign up for new free Instacart+ from Chase.

Loiben

Only works on costco.com with same day NOT on instacart

lo|

use SEPTSAMEDAY1, SEPTSAMEDAY2 and SEPTSAMEDAY3 to stack for $90 off.

Levi

I already placed my order, is it possible to add the 2 new codes to it after the fact?

rude

you should give credit where credit is due. i posted the comment with the new codes and you don’t even post my comment you just update your post… no bueno!

Oompaloompa

Awesome!

feom

Got an order in with the 90% discount, we’ll see what happens.

Ari

Same. Hope my shopper gets items quick and gets out of there before they cancel orders.

NTorch

In! TYSM

AA

I’m getting a loading error when I try to check out. Caught in a loop of signing in/up, then selecting to check out as non-member, then being brought back to the start. anyone else?

Wolf

Any chance they end up charging full price?

Ari

If you paid with cc like I did possibly charge your card for full price it only one $30 discount. If you paid with Instacart GC then hard to see how they can do that. Could cancel your membership though.

Chaim

Kirkland Diapers

Z

Dead

Larry

Only for Costco members?

R

yes

YB

Dead

Dfw Jon

Thanks! Vote for Dan and JJ!! Works well on the costco app! Sameday section

Izzy

Just used it, it works great! 90$ discount

matovu

How do you purchase if youre not a costco membe4r ? can you even ?

J

Are same day products marked up!?

Dan

Read the post 🙂

CLE Rocks

Worked, thanks!

YB

Is it only for specific products? Doesn’t seem to be working for me.

Dan

I just did cheese and paper goods, worked perfectly.

yk

can you make more then one order?

sar

Is this still working?

Dan

Yes, just made an order!

Chaim

Shopper just checked out, was charged full amount minus $30

El capitan

Same

Sam Pat

Did you guys got full credit back? My order only showed $30 credit same as you guys.

El capitan

I’m still working on it

Codes didn’t apply

Same

H

Worse for me…..my loser shopper didn’t purchase all the items and I got charged in FULL for 2 items. Instead of paying $9 for 4 items, I paid $65 for 2 items….

Now I have to deal with this disaster and these instacart people don’t respond.

Doshos

same

mendy

I don’t have a Costco membership is there anyway to get this promotion.

Moshe123

Just ordered wipes and tissues.

red

is there any way to do this without a costco membership

Dovid

only for Costco members?

Zaphod128

Worked for me!

Yeshai

They charged my card after the difference in price.

YB

Does the P&G sale also apply?
Spend $100 in P&G products get a $25 Costco card.

SS

Do you need costco membership?

John Smith

I placed the order using 90 off 100 and then my order got cancelled and now I can no login to sameday.costco.com (maybe I am blocked). Anyone experienced this?

J

Already used the first one when u posted it earlier so cant get all 3 to apply

Bestwachman

Only thing better then steak is free steak. Thanks Dan, JJ and co

MIKE

Dead!

mgoodman

isn’t working for me says something went wrong

DD

Dead

Leah

My cc was charged the full amount of the order. what should i do?

Aj

Dead for me the the 3 promo codes

SG

ordered was picked up and 2/3 discounts removed.
so only $30 off now.

Dan

Did your original email receipt show the $90 discount?

Contact customer service?

SG

original email receipt shows $100 discount.
going to contact customer service as it arrives (should be any minute)

SG

only got the $40 discount after it was delivered, called nothing doing. HUCA on hold for 15 min.

Leah

Yes

YY

Same here. Will need to argue based on order email.

Dan

Several readers reported getting the discounts applied automatically after it was delivered, so hang tight.

Jbwan

Do I go to Instacart CS or Costco CS?

Yeedle

Arguing the agent ten minutes already via chat. Getting transferred now….. Will keep ya’ll posted.

Leah

Same here

Adam Abraham

The code doesn’t work

Nick

Seems Dead ?

JR

does not work for me… I already have a preloaded $30 off code in my account it looks like maybe it won’t stack with that…. not sure how to remove it.

yehuda

something went wrong. when i try adding code

M

Not working

Jake

Not working. Where do you put the code. By promo?

mindy

why isnt checkout working? it keeps on showing that its working to check out but not getting anywehre

d

make sure to check out after adding coupon. Otherwise you will lose them!

anon

does not work for me

Buki

Dead

Patty

Not valid at 2 of the California stores I tried.

NTorch

Just got a text from Instacart that “your shopper encountered an issue while fulfilling your delivery. Your order will be assigned to the next available shopper.”

Mary

Got a “Something Went Wrong” error message . I’m a member and have bought online before. ‍♀️

yo

Dead

Kathleen Barker

Only 2 of the codes worked for me, but I still saved $60!

Mordy

DEAD

Overnight potato kugel

“Something went wrong”

HERE WE GO AGAIN… I WASTED MY TIME. AGAIN.

Dan

You sloozed, act faster next time!

Lasted much longer than I thought it would.

Eli

Keep on refreshing the page, although it gives you an error it will still add the codes…

Chava

None of these codes are working for me

ZCN

It’s dying but not dead. When applying the code, it will give you an error message, just refresh the screen and it should show the discount. Repeat for code 2 and 3.

Ted

Dead

Dani

code not working, but it’s listing my order as a 2-day delivery, could that be why and if so, how can I change this?

Pat S

Think its dead

Shifra

It’s not working for me, tried on the website and the Costco app

JR

Only one code worked somehow with a targeted code I had in email… i hope they don’t remove the coupon and charge me full…
Item Subtotal
$107.40
Sales Tax
$5.60
Tip
$8.00
Retailer Coupon Discount
-$60.00
Total
$61.00
You saved
$60.00

JR

canceled my order just now 🙂 Costco/instacart CS teams must be VERY busy right now… and their IT team ha

Lisa

Won’t work for me. What am I doing wrong? Doesn’t code go where it asks for promo code?

HZGTAX

Didn’t work for me. Got message something went wrong. Tried all three codes

Ken

Coupons #1 and #3 worked for me. Got some non perishable groceries. Dan is on a roll with amazing deals this summer. Thanks!

Macher

Ordered a couple cases of water on a 100 degree day in LA. Ty

JS

Trying to use the promo code but it keeps saying “something went wrong”

Yuda

When adding code “something went wrong

Eb

I placed an order. Total $15. Shopper checked out, total $75

BL

I feel all orders going to be screwed..thinking of canceling mine to save the headache getting it corrected

Marylandmom

thank you!!!

Barry

Were do you enter the code ?

SLaskin

It’s not working in Lakewood NJ

dave

same order came but only 30$ discount applied.

JS

I placed a successful order but looks like they canceled it

SM

shopper just checked out, 2/3 discounts were removed, leaving only $30 off…now what?? should i contact costco or instacart customer service?

mo

yes give them a couple calls. Let us know how it goes

m007averick

Same for me

YY

After delivery the order updated again to the fully discounted price. Let’s see what happens.

Dan

Nice!

Justin

Same. It was delivered and then showed all the discounts were applied again.

SG

not for me, only $40 instead of $100 off.

SM

Not for me either, only the 30 off stuck

Eli

FYI instacart shopper app is showing near monsey lots of Orders waiting to be fulfilled in monsey area by shoppers currently over 20 orders..and counting…lot of them contain Kedem Grape Juice…;)

Thanks Dan!

Beirush228

Redemption limit on SEPTSAMEDAY1

Chava

Says all 3 reached their redemption limit

Avi

got the error “This promotion can’t be redeemed because it has reached its redemption limit.” for all the codes

feom

Checked out with 90 percent discount on a $103order My shopper is shopping now, so far my credit card has a $35 charge on it

V

The final receipt after shopper is done shows only one 1 code applied.

YY

That happened to mine but then after delivery the order updated once more back to the fully discounted price. Give it a little time and then refresh.

Cw

It says code has reached it’s redemption limit

YoniPDX

Awesome deal – so glad I’m signed up for IG alerts (as well as Telegram)

All.codes posted without issue.

Placed order and choose a few replacements just in case – so hopefully they find everything I ordered.

Perfecr needed.some snacks gor ournupcoming trip.

Anon

Thank you.

Am I eligible for the $25 off $100 of P&G goods, (with the gross price of $105 and discount of $90)?

Peter

All 3 codes dead

XXX

Not working

Sam

:O

Macher

Mine seems to have been clawed back online but I’m not seeing a new charge on my credit card. I wonder if they’re going to adjust the charge.

Good Jew

@Dan are these items returnable/exchangeable in store?

Dan

Yes

N

Would I call Costco CS or Instacart CS for refund?

Dan
BL

saw one DP on reddit. “I returned instacart item to costco. They did not refund instacart markup”

Looks like we are going to get warehouse price refunded if we return.

Baltimore guy

My order arrived 58 minutes after placing it. Excellent deal! Thank you

MCh

I got this message when I try to applied the code: This promotion can’t be redeemed because it has reached its redemption limit.

Moshe

Has anyone had theirs shopped without it adjusting higher? I should probably cancel no?

JR

I know you were offline over shabbat, but on Saturday costco had ipads discounted for around $85 a piece and with the $30 off code people were ordering a bunch for incredible deals. I ordered two and my shopper went to Costco but they were either sold out or not honoring the price and the shoppers were stuck in costco trying to deal with canceled orders and customer service from Instacart (it would not let my shopper cancel nor me so I had to wait over 30 mins on phone to connect to CS to have them manually cancel it – and sadly my shopper was left with NO tip). Many people did get their ipads though if they got on it quick or in certain areas… fun times!

aaron

dead – kept refreshing. “This promotion can’t be redeemed because it has reached its redemption limit.”

JW

I got the same message

jay

applied all three, but when they checked out, two of them fell off. only one $30 coupon stayed

Jc

Same

CL Javitz

I’m getting this message: “This promotion can’t be redeemed because it has reached its redemption limit”.
Does it mean it’s over?!

Efraim

I got the delivery but they changed it after the fact to only $30 off. Will need to contact Customer service as my original receipt show $90 off.

Adam

Dead

A

got 4X Pellegrino for 7.50 with a tip 🙂

South

Just got my order, they only processed 30$ discount.

Sara Posen

Reached redemption limit

Bear

Dead

HR

My order went through, but was just cancelled

Booze

Just got cancelation email 🙁

Jeff

Just canceled my order. Went back to replace it and only getting $30 off.

carol

Just got an email my order was cancelled

R

Placed an order but they just cancelled it

NAFT

GETTING THIS ERROR MESSAGE

This promotion can’t be redeemed because it has reached its redemption limit.

em

Uggh, was able to get $90 off, but just got notified that my order got canceled. I’m in Dallas. Very disappointed!

Josh

I was able to add all three codes when checking out, but when my order was delivered I went to the receipt and saw that I was only give one $30 discount. Going to have to call Costco to get it straightened out.

Sam Pat

Let us know what was the outcome of the call? I will call too after work.

TzviR

Just got a cancellation email

A

Placed an order got it delivered and they charged me after it was delivered everything but a $30 promo. I tried messaging them they gave an excuse that it was only meant 1 per order. I will be disputing the credit card as I have a email receipt and screenshots to prove they applied all 3 promos

Esther

Got a cancellation email

Too bad

My order was cancelled 🙁

Shimi

When I placed my order, I received confirmation of the $100 off. However, now that it was shopped for and was delivered It is only showing a $40 discount

newbe

order cancelled. 🙁

AsherO

Just got my cancellation email as well

Johnny, CPA

This promotion can’t be redeemed because it has reached its redemption limit.

JoshR

Order cancelled.

Baglach

My order just cancelled

mgoodman

They cancelled my order

Yoyo

Ordered but then my shopper said they were out of stock of all waters, and he will try a different store (something like that) and now its showing rescheduled for tomorrow….

Overnight potato kugel

Ordered placed.

Now they cancelled the order!!!!

Deals

Shoppers checked out already and just received cancelation. So close

PointsTraveler

Order just got canceled

Liz

Same but my daughter in Florida got her delivery

PM

Deal Dead.

Costco

Error Message I get: This promotion can’t be redeemed because it has reached its redemption limit.

Necjak15

order just canceled.

Moshe

Order also canceled. Any way to get compensated for that?

Moshe

Yes you can invoice them for your time

Thanks

It’s not about the cancellation, but rather the friends we made along the way.

Nebby

Order went through and everything seemed great. Sadly an hour or so later I received a notification that my order was canceled.

Steve

Cancelled my order, said they billed my CC. Will take up to 10 days to receive a refund. I also ordered the Instacart Giftcard!! Now I want a refund on that too!!

Joy

order canceled just now

Yitzy

Cancelled.

Moshe123

Order canceled

AH

Order got canceled

Rkg27

Order canceled

Ah

My ordered got cancelled

Aaron

They cancelled my order

ST

Order was canceled

BL

order got canelled 🙁 wasted 30 mins looking for DP around

Justin

Just got on the phone with instacart. They agent I spoke with said they are adjusting everything and there should be new emails with updated receipts coming out some time later today.

Jay

Adjusted to be $90 off or to only be $30 off? Mine has been delivered and charged with only $30 off.

Justin

They didn’t specify

Kollel

Dead

Phil

My order was just cancelled

Meir

My order got canceled.

Mars

Order got cancelled

Tochi

Costco cancelled my order 🙁

Al

It works for me but my order was cancelled.

Elias

After delivery they changed my discount to only $30 what a ripoff!!!!!!!!!!!

Aron

Yep, same here.

Ben

The order went through with the discount and it lasted a few hours, but I just got a text that it was canceled

Mordechai Winkler

They checked me out.
And then said it was cancelled
Any recourse

A

Insta cart driver pulled up to my house and was about to unload when he got a message order was cancelled. Oh well

FBR

What does the driver do with your stuff??? Return to Costco?

yk

If anyone has success with customer service please let us know.

Joe

My order was just canceled

Yh

Ordered canceled.

A

My order receipt shows a $90 discount and after the order was delivered, they recharged my credit card to only show a $30 discount.

Eli

Order got cancelled 🙁

Ken

All discounts but one were removed after delivery. I opened a support ticket.

C

Scheduled a delivery for later, and it was cancelled now

Uriel

Order cancelled 🙁

SF

my order got canceled

FBR

Order went through with $90 off but was canceled about 25 minutes ago :(.

Tully

My order was delivered and then half hour later I got an email that everything was canceled, but I already have all the items

Seth

My order changed from $17 to 77 after it was delivered…

Fuji

All 4 orders were cancelled.

Chana

They cancelled my order an hour after it was placed.

Zalman

My order was cancelled

Avi

They canceled my order after all discounts were applied

Aliza

Spoke with customer service rep re discrepancy between the original receipt and the final receipt. Was told they are aware of the issue and that it arose a couple hours ago. They are working to ensure that people are refunded to the amount that they were told they would pay. I asked for a timeline and was told they don’t know yet bc this just arose and they are working on a fix. She said that there would be some form of communication to everyone who had the issue with a resolution of the issue. She again guaranteed me that we would get the full $90 refunded. Here’s hoping she’s right bc they did escalate it to a higher rep.

Dan

Yup, I had the same conversation after my order was delivered and I only got $30 off.

Aliza

They said it would take time to get the matter resolved on the backend. I will grant two days before I get overly concerned and either call again/contact credit card.

Dan

Sounds reasonable.

Cele

No refund for me yet. Only got a $30 discount.

Greg

Got an updated receipt after delivery like others modifying the discount to just $30. Submitted a complaint on their website threatening a chargeback. We’ll see what happens.

Ari

Keep us posted

Jim Smith

Instacart shopped my order, checked out and then it got cancelled

Bachur

Same here :/

abe

Order delivered. But the order receipt says this:
Items Subtotal: $113.84

Credit/Discount Applied: -$30.00
Total: $90.18
You saved: $30.00
Name: ***
Your American Express *** card was temporarily authorized for $31.69. You should see the hold removed and a final charge reflected on your statement within 7 business days of order completion depending on your bank’s policies.

Ari

The same

Nfd

In my case the agent said they could not do anything at this time.
My order total changed from 17$ to 77$ after delivery

UncleMo

My order went through. However, a few hours since – I just checked and the order was cancelled 🙁

Ali

$90 off got applied at checkout, and then the order got delivered with an adjusted price and only one $30 off coupon applied. Order total did not adjust with time as some have reported. I contacted customer service and they said there was nothing they could do. Oh well.

Dan

See the post update on top.

Ali

Great news! Thanks Dan!

Wolf

So Dan do you think we should wait it out, call customer service, or submit claim on the charge?

Ari

Same as Ali. I didn’t call customer service yet. But according to him it didn’t help and he got a different message than you.

Ari

Do we do a charge back with a credit card or just do a return and eat the fees and shopper tip and use the email confirmation as proof of what was supposed to be charged?

Dan

No, just wait for now.
Can always dispute if they don’t honor it down the road.

yehoshua

any updates on

the following

your Costco Same-Day order has been canceled. We’ve included a summary of your order for reference below. We hope you’ll give us a try and order with us again in the future.

If there are charges on your account, you can expect them to disappear within 5-10 business days.

Thank you for ordering from Costco Same-Day.

Aaron

Order was canceled

Thinking Jew

My order was canceled.

Sat on hold

Tried calling customer service but sat on hold for 1 hour and gave up

meir

order was canceled

Rf

I’ve been on the phone with costco and instacart for the last hour and they are refusing to honor more than one code. I got a receipt for one price and they charged my card for a different price.

Rf

I’m disputing it with the credit card company but i would literally never use instacart again.

David

Anything we can do if order was canceled?

Michael

Yes, spend 2.5 million in attorney fees and sue them in the US Supreme Court

Sandra Braun

I got the offer. Received my delivery and 2 hours later I got an additional $58 charge from Instacart!! Why? Did I miss some small print?

Follower for years

I believe deals need to be verified first going forward
I personally didn’t have the budget for the larger amount and now I went over my limit and got an extra charge from the bank

Syourstone

Wait instead of charging ~$20 your card couldn’t handle a ~$80 charge…lol you may have bigger problems than this deal

Follower for years

More like $150
Some of us budget and things are very tight

Dan

What is there to verify?
They said they will honor it. If they don’t, you can dispute it based on the email confirmation that showed the confirmed price.

d

comon, if you play the game you will win and lose some. I mean you guys were taking advantage of a fairly obvious mistake.

Syourstone

Even if it was a mistake, my issue is I was told I was gonna be charged less. Got a receipt for it and ended up with a significantly higher charge. That’s grounds for a dispute.

Mike

Most of these glitch posts have been bigger headaches and trouble than worth buying.

El Capitan

Dan please keep us posted. Customer service told me they won’t refund me so curious if there are different responses being given out

try

this talk of demanding your full $90 refund when you know this was a glitch smacks of disnhonesty and seems to be crossing a line.

it’s one thing to take advnatage of a price mistake. though possibly that’s already unethical. i don’t think you would find someone who is trying to be very honest and maintain high standards in this area engaging in such practices.

however, it’s another whole level to demand your (possibly unethical) refund when it is refused. and then to say you’re going to dispute the payment with the credit card…

Dan

Respectfully, I disagree.

The email confirmation receipt shows a final price with a $90 discount.

They can choose to cancel the order and that’s the end of it, but if they fulfill the order and it’s delivered, charging a higher amount than the original confirmed price in the email makes them the ones not being honest and would warrant a dispute if they don’t honor the quoted price.

Sam Pat

Dan, have you received full credit after talking yesterday to customer service? I still see full charge on my order and credit card pending transactions.

Dan

Nope, I’ll give this until tomorrow to get resolved.

Ari

Agreed. But can they cancel your Costco membership if you file a dispute? I mean cancel and refund you prorated or blacklist you from renewing?

Dan

The charge is actually from Instacart, which runs Costco same day.
So, no.

chaim

All the codes worked, then they canceled the order

AG

My order was cancelled. Bummer.

YoniPDX

My order was delivered yesterday albeit final price was higher – sent a help request – about 20 minutes after delivered about higher price – just called and they basically said the same thing Dan wrote above about they are aware of the problem. but Refunds should be processed in next 48-72 hours.

It was still cheaper with the $30 off than in warehouse (I ordered same items from the end of last month in warehouse). Had actually planned to make a trip before our trip – but its such a time suck (bwahahah an I think I found a new way to save money by ordering thru Instacart – no impulsive purchases while in store at Costco). But may now buy some InstaCart CG when on sale.

I have only ordered from IC one other time (from my order history someime in 2022 – must have been a promo).

Thanks again Dan.

Ari

Called # that Dan posted above?

YoniPDX

@Ari

Yes. 888-246-7822

Ari

Can you return items from Costco same day delivery

YoniPDX

@Ari
Yes – but you have to take it in to the warehouse -ypu have 90 days same as warehouse.

Levi

You gave us false information. I spoke with that number you wrote and they said there’s nothing I or they can do about it.

Wolf

Update: I did not complain figuring I can always dispute the charge. Just got an email that they refunded the money, without me contacting them….

jd

they are refunding the $60. just got an email and the pending credit has already hit my card

Wolf

We made an error applying coupons on your recent Costco order. We fixed the issue and refunded $ – We refunded $60.00 USD on your Costco delivery placed on Sep 09, 2024.
to your original payment method. Depending on your bank, you should see this refund in your account within 5-10 business days.

We appreciate your patience and the opportunity to make things right.

Thanks,
The Instacart team

Aliza

Got the refund like they promised!!!! Check your email and credit card

any

Got the email for $60 refund after a day response from Instacart support. Glad they rectified this.

abraham

My order delivered but final receipt only deducted 30. just got the following message from them-

Hi ABRAHAM,

We made an error applying coupons on your recent Costco order. We fixed the issue and refunded $ – We refunded $60.00 USD on your Costco delivery placed on Sep 09, 2024.
to your original payment method. Depending on your bank, you should see this refund in your account within 5-10 business days.

We appreciate your patience and the opportunity to make things right.

Thanks,
The Instacart team

Gm

Has anyone gotten anywhere with a canceled order?

P&G Rebate

Just got the $60 refund. Has anyone applied for the P&G rebate?

Aron

I did, seems to be working

Rach

My order was cancelled

YoniPDX

$60 Refund showing pending on new CIP (9.4.24 DF LINK).

I even took advantage of the T- mobile T Life $20 off $50 coupon earlier today (ordered most Costco for our upcoming trip). It was delivered 20 minutes ago saved extra $2 by choosing later delivery – and linking Costco membership.

Jowy

Was over charged with $60 after $90 discount.
Just got email , that $60 credit will be issued.

Ari

Same here

yk

went back to reciept and it said this

Items Subtotal: $106.52
Sales Tax: $8.52
Credit/Discount Applied: -$30.00
Customer Happiness Refund: -$60.00
Total: $25.04

J

Here’s a wild story for you. They actually honored the deal and we ordered a jewelry with a $90 discount. However, with a delivery person who came to drop it off, they insisted on seeing a passport as ID for the drop off. When we refused to provide a passport as ID, they took the item back to the store.

naffy

Just spoke to a csr and was told that they canceled my order because there was something wrong with the promo campaign and that they’re working on getting it fixed as soon as possible. I was told that when it’s sorted out, I should be getting an email with the possibility of recreating the order with the same promotion amount total. Of course I asked if this call is recorded, we’ll see what happens!

AJP

I received the extra $60 credit in addition to the $30 at time of purchase. Thank you Adam!

Ari

Kind of annoying because I bought an insta cart gift card planning on just using one discount code, and I got burned. Hopefully they bring back a new code without stacking, so everyone can use it.

Rf

I got an email saying they would refund me the additional $60. Customer service was super unhelpful prior to this email, though.

Sy

I haven’t gotten the email about the refund yet. My order was fulfilled. Customer service wouldn’t help. They said expect a follow up.

Tom

so should i try ordering now or its too late?

R

Still no response to my multiple Instacart Support tickets. Shopper only bought 2 of my things and I was charged $80 because the “coupons” didn’t apply.

South

Anyone else had their account fraud alerted and put on hold after this costco order?

Malka

Has anyone still not gotten the refund yet? I called last week and they said they’re getting to it….

wpDiscuz