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Frequently Asked Questions

  1. Recall Notices

      SAFETY RECALL NOTICE Veyer Recalls WorkPro Office Chairs Due to Fall Hazard WorkPro® Momentum Office Chairs This recall involves WorkPro Momentum office chairs sold from October 2021 through... Date Updated: 01/30/2025

  2. How do I get rewards for recycling ink and toner cartridges?

    Bring your empty cartridges to the cash register. You get $2 back in program rewards for each ink or toner cartridge that you recycle, up to 10 cartridges per month, when you make a $10 qualifying... Date Updated: 12/13/2023

  3. How do I email a document to print on the self service printers at my local store?

      We can help you with your printing project!  For in-store printing via self-service, email your document to officedepot@printme.com. You will receive a document ID (valid for 24 hours)... Date Updated: 10/16/2024

  4. How do I cancel an order?

    We begin processing your order as soon as it has been placed, so that we can ship it to you as quickly as possible. If you wish to make changes or cancel it, you may still be able to do so within a... Date Updated: 03/06/2025

  5. Return Policy

    Please click on the link below to learn about Office Depot's Return policy including in-store and mail returns, as well as  Returns and exchanges by product category with Original Receipt Return... Date Updated: 06/19/2024