Price Mistake? Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set For $12.99 From Amazon

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Update #2: Amazon just sent out cancellation emails offering a $10 gift card instead of the cutlery set.  They had previously promised many people that they would honor the price for 1 set per person. Be sure to read the comments below and posts from DDF from folks who called or chatting with Amazon and have been getting additional compensation from $10-$85 each or even been allowed to reorder from another seller and get a refund for the difference in price…

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Originally posted on 02/10:

Update: DEAD!

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

You can still order this even though it says out of stock. Amazon will ship it as soon as they get more stock in.

This sells for $99.97 from Walmart.

-Set includes: 8-inch chef knife, 8-inch bread knife, 5 1/2-inch serrated utility knife, 3-1/2 inch parer, 5-inch santoku knife and 6 steak knives
-Also includes: shears, sharpener and wood block with stainless-steel accent
-Forged from superior quality high-carbon steel
-Ergonomic comfortable triple riveted handle

Free shipping with $35+ orders or get free 2nd day shipping on all orders with Amazon Prime. A prime trial is free with Amazon Mom or Amazon Student.
Or you can always share Amazon prime for a fraction of the regular cost in this DDF thread!

HT: Yehuda M.

Amazon offers free shipping with $35+ orders or get free next-day shipping on all orders with a free trial of Amazon Prime. Prime members can share benefits with a Household member here, allowing them to double up on Amazon Prime promos!  A 6 month trial and discounted Prime membership is available with Amazon Student. EBT/Medicaid Cardholders can save on Prime Membership here.

Leave a Reply

237 Comments On "Price Mistake? Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set For $12.99 From Amazon"

All opinions expressed below are user generated and the opinions aren’t provided, reviewed or endorsed by any advertiser or DansDeals.

Out of Stock

Out of Stock!

abe

Temporarily out of stock.

It's me

Says OOS but I was able to place an order

kotel

in for 10. lets hope it ships

YB

Just ordered two! I buy a ton of stuff from Amazon throughout the year so I hope they honor it.

Ruthie

Shipping is like $12 though!

Capt Frederick Douche

dead

Moe

Price mistake or not. I’m in for 1

chaim

out of stock already

SL2

Wanna buy, but really have no use for it:)

Saul

Thanks Dan…perfect for Pesach!!

uncle d

Just got one (Peasch is coming up)

Thanks

Dave

No longer available. I ordered the last 27 available.

Dan

@chaim:
Did you read the post?

sarah

in for 4. free ship with amazon prime

Moe

@Ruthie: Free Shipping if you have Amazon Prime

A cut Above

Are these any good? My wife wants good knives but I assume anything available at Walmart for $99 is not in that class.

Capt Frederick Douche

oops i didnt read post sorry not dead just back ordered
wish it came in 2 colors so i can get one for dairy

Me

Bought 2 although I totally don’t need. I guess it makes for a nice wedding gift! You think we will be able to return to another store? 😉

kyle

in for 8

good for pesach

thanks, just ordered two sets.

DoGo

Get Amazon Mom from your link (for free ship), is it free for first 3 months?

Shayt

Finally, decent knives for peach…

Anonymous

Important messages about items in your Cart:
We’re sorry. The item Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set is no longer available from the seller you selected. To see if it’s available from another seller, click here to return to the item’s product detail page.

wam

dead

R

Any1 wanna combine order for free shipping?

kishke

out of stock

DoGo

Correction: Got AM from your link, is it also a trial?
(Why can’t i modify posts on main site…).

Sholom

ordered 11

Sara

Does anyone know what the handles are made of? Hard to tell from picture. Are they plastic, wood or metal?

DD

ordered 2
lets see what happens….

Slick

Amazon will not allow you to even order it now.

David

Amazon will not add it to my cart. Says it’s unavailable from this seller. Dead?

katie

Changed from ‘out of stock’ to ‘currently unavailable’. Gone!

Kelim

which kelim mikveh are you all going to? we can make a dans deals seminar and minyin there.

Slick

Important Message
This item is no longer available from the seller you selected. Click below to continue shopping.

Ariel

Not letting me order it says order and well ship when ready but it doesnt let

Klam

@Dave: Can I buy one off you?

ItsHappening

any idea if Amazon will honor the orders placed? what has happened in the past?

wam

We’re sorry. The item Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set is no longer available from the seller you selected. To see if it’s available from another seller, click here to return to the item’s product detail page.@good for pesach:

DoGo

All gone back up in price. Hope we get them. Thanx.

abe

@dave do you really need 27 or if not please cancel so I could get in on it thanks alot

rachel gabbai

5 ticket please

samuel

DEAD! Got two wanted to buy a thired. Its $107 now

Sruli

DEAD

sruly

no longer available even for backorder

BB

DEAD!

Now $109

kolbo1

Price back to $109 now.

Your MIL

I just ordered you one! YD isn’t allowed to play with them, though!

tost

hey @Dave why do u need 27 for??
can i have 1?

Josh

Dead

Aaron

We’re sorry. The item Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set is no longer available from the seller you selected. To see if it’s available from another seller, click here to return to the item’s product detail page.

Anonymous

Dead

Anonymous

@Dave: that’s not nice

vusstitzich

got 4, anyone think they will honor ????

DoGo

@R
You gota act quicker. Its over

toby

How do you add to cart? If unavailable

vusstitzich

thanks Dan, your awesome!!!!

Sara

Not sure that it’s a “metzia”. Some of the reviews said the knives felt light. Some said the scissors came broken.
Can we be sure that these are really new and have never been used (as far as kashruth)?

abe

you cant buy it its out of stock and you cant place a order

NJ

@DAVE – Seriously??? 27??? C’mon…..

Ben

We’re Sorry
There are currently no New listings for Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set. However, you can choose a different condition.

wondering

why do some people feel the need to ruin things for everyone else? Just get 1 or 2 and leave some for other people. Just saying…

Dan Fan

Thanks Dan for the awesome deal. I managed to get one before the price jumped up to $110, and since I have prime the total was $14 and change bc of the free shipping. Keep up the great work!

chicago idt

it’s now 109 bucks
oh well

Z

@Dave: @Dave, I’m sorry but you’re a huge a**hole.

Dave

@wondering: Its called capitalism…

Nate

Back 2 110

Thisiswhoiam

Dead, but if you chat with them they can get it for you.

Mike

@ Dave WTG Ill let you know when my Sheva Brachot is!

zk

The link leads to a set for $109.. was it fixed or is the link the wrong one?

J

Sounds like someone will be giving cutlery sets out as scummy wedding gifts

wondering

that’s not capitalism, it’s called being a chazer!!!! when something like this comes up it is people like you who ruin it for everyone else.

zk

nvm I’m seeing from other comments that its dead

vusstitzich

DEAL BACK ON !!!!!!!

sam

@Thisiswhoiam, what do I have to tell them?

Donor

@me:
Yes you can return it another store, and if they are not looking why not just take another item home with you without paying?
C’mon people

dan the man

just ordered 25, i’m in for some big bucks. thanks dan

hmm

i feel like ur title should have been price mistake!! not price mistake? i would have looked faster. and now its unavailable

alex

just tried. it’s 109 now

samuel

Thanks dan! Ordered 2 now let’s wait and see. I give it a 60% chance it should go through since its amazon llc is the seller and not a private seller.

Z

Tried the chat, didn’t work

KLOTZKOP

I GOT 36 THATS TWICE CHAI!!!!!
HOPE THEY HONOR.

Me

@dan the man what do you plan on doing with them?

sam

what are u guys doing???? I don’t see it having in stock and why do you order so many???

Gornsh

How are still buying it for $12.99?

KLOTZKOP

FIRST COME FIRST SERVED

ds

@kotel: Hey can I buy one from u?

KLOTZKOP

BOUGHT BEFORE KLOTZ!

Willie

I clicked the link, but the product came up at
Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set
$109.00.
Do I buy and it charges me $12.99?Wh

ds

@KLOTZKOP: Hey can I buy one from u?

sam

the seller who sells it on amazon for 109 is one of the bums who bought all stock and sells it now on amazon. u can see he is a new seller just launched. my friend, this site is made we should all buy cheap not u buy all and sell. shmuck

Israel

Kind of selfish those who buy multiple amounts

Gornsh

@KLOTZKOP: are you looking to sell any?

wedding gift?

@Me:

be aware that according to minhag yisroel, to give a knife as a present u need to include something with it like a dollar

KLOTZKOP

SURE $50 A POP

OrangeFalls

would sell if shipped; how much you looking to pay?

Anonymous

@KLOTZKOP: send me your contact info

Anonymous

@KLOTZKOP: what’s your contact info?

Me

@sam, nice job!! I agree.. People should be buying to have or share not to sell!!!

Andrew

I got one when deal was alive. Hope the order goes through!

dan is the,man

Pampers swaddlers 216 ct for 29.50 at amazon wharehouse deals it states used but its brand new crazy cheap

Z

I understand wanting to take advantage of a good deal, but when you are just a pig and buy more than 5 of any type of item like this, you are screwing over everyone else on the site.

Especially “Dave” who purposefully bought out every last one in stock. It’s just not cool or in the spirit of this blog.

I remember there was once a price mistake on chairs at officemax. Some people bought 3000 of them at a time. In the off chance they would actually honor the deal, you are just being an idiot and ruining it for everyone else.

Please, in the future, be reasonable and considerate to others.

Yehuda

@Z:
You want people to be reasonable and considerate to others while at the same time you are buying something that is mistakenly priced? Don’t make me laugh.

Anyone buying one price mistake item is Dave with less chutzpah.

YD's GM's SIL

@Your MIL: HAHA, thanks! It’s a deal – he said he’ll stay away from them, so you have nothing to worry about. 🙂

Nate

@KLOTZKOP @Dave I really Hope they cancel your order for one reason only, you ordered to many oops

They should limit price mistakes to 1 or 2 per customer, I dont think they will take to big of a loss on one moron

PS. I ordered 2

boo hoo

boo hoo for all you who are crying about the people who took advantage of a price mistake

y dont you take some notes instead

Ben

@wondering I agree with @Dave its called capitalism and if he didn’t grab them up then somebody else would have done the same.

YummyChicken

The knives come at a great time, for those who got them. Now you can cut up the free rotisserie chicken from Costco and serve it up to us all ! Awesome !!

Anonymous

@Ben: I agree on the capitalism point, he can buy whatever he wants and if there’s a amrket for it he can resell it. But “if he didn’t grab them up then somebody else would have done the same,” is one of the dumbest pieces of logic I’ve ever heard. It can justify everything and anything, from theft to murder.

Morals

@Ben:

“if he didn’t grab them up then somebody else would have done the same.” This is really dumb logic. It can justify anything from petty theft to murder. You do things based on right and wrong, not whether or not they’re gonna be done anyways. That being said, I agre he can buy whatever he wants and then do whatever he wants with it once he buys it. That’s capitalism.

sam

does anyone know if theyre honoring the deal? especially if say someone bought 1000?

samuel

@Z
I totaly agree with you. I would reduce your limit to 1-2 per person. Eventhough you are allowed to buy 27 or even 100 pieces. But when its such kind of deal from Rabbi Daniel. And between me and you, you know that its all heimishe that bought in the same time then you think of v’ohavto l’riacha c’omocha and leave over for other ppl. Thanks for your cooperation and. Business…
Btw I’m not writing cuz I’m frustarated I didn’t buy. I did get 1 for myself.
PS thoes who bought a lot i since you already ordered I hope you will end up getting the, but next time please think of others. Thanks

Capitalism?

@Dave: Capitalism does not excuse rudeness. Some people who listen to too much talk radio have a new form of idol worship, capitalism!

Mountain Man

Anyone have a screen shot? Maybe I can get price matching from Walmart or Target?

levi

1 – Not a price mistake, 3 camel has it listed selling at that price for the past 2 weeks.
2 – @Dave – good for you mate, I hope you resell them and make money….. However, you should probably keep quiet about such things. People hate lurkers and your antics will discourage “dans deals forum” regulars, from posting there findings…

Anonymous

@ds: sure

Dave

@Capitalism?: I’m curious if the deal was for only 25% off of the “real” sales price if you would feel so strongly in your convictions. Defining capitalism as buying a limited product for purpose of resale is not a “radio show idol worship” its simply the goal of a capitalist run economic system. In fact, to the folks who will buy the 27 units at a discounted price (which will probably be the result of such a cheap acquistion cost) they are benefiting from capitalism. I think if people take some of the emotion out of not being able to get a set themselves they would agree with this logic.

DoGo

@levi
You are 100% right about “People hate lurkers and your antics will discourage “dans deals forum” regulars, from posting there findings…”
but he’s not the only one doing this (look at signs in BMG coffee room for an example) so it really holds me back from posting a good deal on the site. I just call my friends..

Mdw

Are they honoring.

c

oh look now it $64.95!

KLOTZKOP

i am doing teshuva,
anyone wants any for $13 ???

Jennifer

@KLOTZKOP:
Yes email me I’ll buy jenniferchames@gmail.com

YASH

@KLOTZKOP :
I will buy. Please email me : nidhiyash11@gmail.com

R

@KLOTZKOP:
I will buy

fredd

all the flippers are making a killing on ebay. one guy made it to a popular deal site!

Abe

@KLOTZKOP I will buy avrumya@gmail.com

Gil

@wedding gift?:

Is that $1 for each knife in the set? That brings the cost up by $11, $12 or $13 depending on whether you count shears and, if so whether they count as 1 or 2 knives.

Andrew

Anyone get their orders processed (or canceled yet). I wonder when they are going to get enough stock to supply all of us.

Nd

@DoGo: can I get on ur calling list??

Anonymous

@KLOTZKOP: yes pls call or text 4438014208
thank u

Tani

@KLOTZKOP: Yes please email me. tani.pollak@gmail.com
Thanking you in advance

G L

@Andrew: I was just sent an email that they’re honoring one order (one set only). All others will be canceled.

shas

they will partially honor it..jus got this email

We’re contacting you about order #xxx for Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set. We recently learned that an error caused this item to be displayed at an incorrect price.

This was our mistake, and we’ll honor the incorrect price for one of the items you ordered. However, we’re unable to honor the price for multiple quantities of this item. Therefore, we’ve adjusted the quantity of your order to “1.” We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

Sam

Just got an email from amazon. They honoring only 1 set per order.

samuel

From amazon

We’re contacting you about order #106************34 for Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set. We recently learned that an error caused this item to be displayed at an incorrect price.

This was our mistake, and we’ll honor the incorrect price for one of the items you ordered. However, we’re unable to honor the price for multiple quantities of this item. Therefore, we’ve adjusted the quantity of your order to “1.” We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

The correct price is listed on our website now

Mir

Got the same email 🙁

sam

Got the same email

shmeck

i ordered 1 in three separate orders,
will they honor all ?

jeff

we shouldn’t take this sitting down. they should honor it. let’s all get together and express our disappointment, and maybe they’ll change their mind

KYBOSH

Ordered 3, getting 1 but still free S&H.

Next time I will be smart and place separate order like some of you guys did.

Well played

DAVID

I ONLY ORDERED 1, THEY CANCELLED MY ORDER AND TOLD ME TO REORDER IT AND THEY REFUNDED THE DIFFRENCE

jack

has anyone received these yet? i ordered two in two separate orders and have not received any correspondence from them and its still saying “we need a little more time…”

mo

I only ordered 1 and it still says “we need a little more time…” Wondering if anybody has received?

samuel

I orderd 2 they cancelled 1, and for the other one it shows “still no date availble” however amazon showes this item now IN STOCK for $89. Any reason they don’t send us ours since they already have in stock?

jack

@samuel: the ones being sold are “by Guy Fieri” not by Amazon direct…

Meir

Anyone actually receive these knifes? just realize they cancelled my order for one and never even sent me an email.

ND

Just received this:

We’re contacting you about order #XXXXXX. Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com.

Cancelled

From: Amazon.com Customer Service
Sent: Tuesday, March 4, 2014 1:50 PM
Subject: Your Amazon.com Order

Hello,

We’re contacting you about order xxx. Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com.

We hope to see you again soon.

Sincerely,

Customer Service
Amazon.com

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

tost

just got the following email from them:
We’re contacting you about order #xxx-xxxxxxx-xxxxxxx. Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com.

We hope to see you again soon.

Sincerely,

samuel

Gam Zi Letova!
They just cancelled my order! 🙁

Saul

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set order was cancelled but they gave me an Amazon $10 credit for my troubles.

Nat

Got this today from amazon

We’re contacting you about order #112-0234961-5727448. Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com.

Andrew

Mine were canceled and they gave me a $10 gift card and an apology

samuel

Actually in the cancellation email they write that they offer an otamatic $10 credit on the account. @ least I got something. Thanks dan 🙂

Izzy

Just received cancellation from Amazon: Price mistake.
But got a $10.00 gift card credit for the “inconvenience”.
Tks

DGMW

Here’s what I got…

We’re contacting you about order #XXX-XXXXXXX-XXXXXXX. Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com.

We hope to see you again soon.

Sincerely,

Customer Service
Amazon.com

Bruce

Just got an email from Amazon that it was a price mistake and they cannot honor it (I had ordered 1).

They gave me a $10 credit in my account for the trouble. Hey, I’ll take that $10 🙂

Thanks @Dan !

Lee

Hello,

We’re contacting you about order #1xx-234xxxx-022xxxx

1xx-288xxxx-474xxxx. Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com.

We hope to see you again soon.

Sincerely,

Customer Service
Amazon.com
————————————-

They previously sent an email saying that they would honor the price for 1 unit.

Any idea if I would be wasting my time calling to complain?

Thanks!

af

i just got an email saying my order was cancelled and i will get a $10 gift card….already email them…because on 2 weeks ago i got an email saying they will honor 1 item, and now they say sorry, we wont.

Eric

They cancelled mine today. I happened to look this morning and it was still open (waiting for delivery date….).

Then I got E-mail: “…Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price:

Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account. This balance will automatically apply to your next order at Amazon.com. ”

Would rather get the knive set. Any suggestions?

Anonymous

Got a email today

In this case, we’re unable to offer this item for the incorrectly posted price. Therefore, we’ve canceled your order for this item. We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

To make up for any inconvenience, we’re adding a $10 Amazon.com Gift Card to your account

Sam

I just got a email today saying that they are cancelling my orders for the knife sets that i ordered and they gave me $10.00 for the mistake I called them and they gave me an additional $30.00 on my next order..

Shlomo

Lee, I called and they honored their original email to me. They are honoring the $12.99 price on one item. Can’t hurt trying to call.

Lee

@Shlomo: Thanks!! I’ll give it a try.

devorah

Seems we all received the same email….

jack

i was able to get them to let me order both sets that i ordered (two separate orders) form a different seller and they will refund me the difference.

Mo

Called and complained, they gave me $30, said that’s their limit on how much they can add to an account. They said the item was only available via Marketplace sellers, so they wouldn’t have the option to honor the original price unless Amazon sold it directly, and even then they would only be able to lower the price by $30. I’d rather have $30 credit than the this set at $30 off MSRP. Wondering if the $30 will be in addition to the $10 credit in the email.

Mo

@jack: Did you do this via chat or phone?

Anonymous

@Mo: chat. took like 15 min i did lose my $10 credit because it went towards the purchase of the knives. so i would order something first so that you get to use the $10. then chat them…

Andrew

I contacted on chat and they gave me an extra 10 after the 10 from the email. Was painless

DZ

Got another $30 promo after chatting with amazon…so +$10 GC…I’m satisfied

Sam

Got an email promising me one set so I called and got an $80 credit to let me buy it from another seller!

af

@sam i got the same reply, but the item must be sold and shipped from amazon or fullfilled by amazon…

Sam S.

Tell amazon this.
I will buy it for full price and then after it ships you can refund me the difference. Thats the way Amazon has to do it if it is not sold by them!! I just did it!!!

Saul

Got the Original $10 plus an additional $75 credit. It will work if you insist on the phone. I called the customer service number 866-216-1072.

Mend

I got a additional $85 after saying that I spent thousands by amazon and it’s worth losing a customer over $85

Mir

I got an addition $20 to the $10 I was offered. You think I can call up and get more?

Sam S.

I am on my second knife set now!!! I am using amazons chat option instead of calling in.. my entire office has been getting money back and or the items shipped to them for the same price!! If you play your cards right and do everything seperatley you could even make money on it

WOW!!!

should be ashamed of yourselves!!!

af

final for me—got $10 credit + I can order other set and they will honor the inicial $12 dollar price, so now instead of paying $12 (first deal), i will pay $2!!

SamKey

I got $100 plus the $10

Leiby

this is so funny Dan, i got this email and i decided to call up amazon and they were sorry and they offered me to honor the price the rep was on the phone while i purchased the knives and she said once its shipped she will credit me the entire difference, + i got the $10 credit so it will come out i paid for it only $2!

njmacman

I was given the ten dollars as a credit.

af

@leiby….funny will be seen the same knives set and toothbrush in many Jewish home around d US!!!

samuel

Just spoke to amazon. I got another $45 promotion for any item sold and fullfilled by amazon. That’s in addition to the $10 from the email. Total $55. Not bad…

Otr114

Got offered additional $5 via chat 🙁

Anonymous

got 68

Moshe

I just called Amazon and they gave me an additional $75 on top of the $10 credit that they had already given 🙂

work 4 ur muny

Not easy to get the compensation. They need to speak to supervisor etc. and can give you a hard time.

Aaron

Just spoke to customer rep. He wasn’t able to make an adjustment but after discussing it a few minutes he agreed to ship me a new set for full price and once I receive it I’ll get a refund for the difference. He made a note on my account so all I need to do it call back once the order is received.

Thanks Dan and Sam S. for the useful info!

loveamazon

I just wanted to confirm that I processed a refund for the amount of $89.95

Devorah

I called and chatted, and got nothing more than $10.

loveamazon

U know Dan says HUCA! Try HUCA = HANG UP AND “CHAT” AGAIN They promised one item at agreed price

A

$10 additional plus guarantee to ship my item at the cost I paid when it’s available OR give me promotion credit for the full amount it is now. Not bad.

ariel

On chat; they refunded me the difference in price with another IN ADDITION to the 10$; ended up costing 4.14!! c

Devorah

Can those of you who got more, tell the names of the reps you spoke to?

levi

sweet $10 + $85 just mention that a friend of mine got $85 and that i am was expecting to get the same treatment
thanks Dan

molly

Got $20 amazon cash…only to be used on amazon stuff. Seems like not much is sold directly frm amazon..most r from 2nd party sellers

MikeyB

@levi: any chance to get your email as a reference they are giving me a hard time on chat !

Levi

I got 45+10 I thought that was good till I see others got 100
Can I call back to get more?

work 4 ur muny

Worked hard, got $50

MikeyB

can any1 help out with their email address as a reference whoever got theres to be credited full price ($89) ?

ADub

Got Amazon to credit $76 towards a future purchase for the inconvenience of them canceling my knife set! Used the credit to buy a paper white Kindle for $14 after credit LOL!!

G L

I got the $10 giftcard email too. I’ve been chatting with a rep now for awhile and she’s telling me she has to contact the gift card department to credit the difference to me between the price error $ amount and the price showing up now on Amazon …. and then once it’s done (24-48 hrs) to re-buy it from a marketplace seller.

pashutyid

can anyone help with their email address? chat is now asking for it to help with assisting the honoring of the credit towards account. @adub

compsciphd

just something people need to be aware about, amazon has been known to cancel people’s accounts when too much compensation has been given to them, basically of the opinion, “if we’ve had to compensate you so much for problems, obviously there’s a problem for you when you shop here, so probably best for you to shop elsewhere”.

loveamazon

CUT AND PASTE UR EMAIL:
We’re contacting you about order #000-0000000-0000000000 for Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set. We recently learned that an error caused this item to be displayed at an incorrect price.

This was our mistake, and we’ll honor the incorrect price for one of the items you ordered. However, we’re unable to honor the price for multiple quantities of this item. Therefore, we’ve adjusted the quantity of your order to “1.” We’re sorry about this. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced.

The correct price is listed on our website now, so if you’d like to place another order for more of this item, you can do so here:

http://www.amazon.com…………….

We value your business and hope to see you again soon.

Sincerely,

Customer Service Department
Amazon.com
——————————————————–
TELL THEM: clearly I was told that you would ship me one of this particular item

TELL THEM : u don’t think its fair that Amazon stalled this order u have bought expensive items before and never got this kind of delay u don’t feel this is correct……. u want ur knife set…….

loveamazon

TELL THEM: Amazon stalled this order U have bought expensive items and never get this kind of delay

u were promised in the email knives and u want ur knives

loveamazon

just tell them u want ur knife set as promised

Anonymous

Can I do this if I never ordered the knives?

Mike B

@lovaamazon – that only works if you ordered more than 1! Those of us that only got one never got that email.

Aryeh

I called Amazon and the first person wasn’t helpful. So putting HUCA in practice, I called back and complained about how not receiving the knives was an inconvenience and that I was considering leaving Amazon Prime because the poor customer service. The woman was very nice and said since that set was out of stock from Amazon, they would send me the more expensive $100 set free of charge with free 1 day shipping. So I ended up with better knives and a $10 credit. Thanks Dan!

loveamazon

ok u got a confirmation for one when u places the order use the confirmation as ur basis of demanding ur knife set “ur not asking for a 60inch Samsung just a “Guy Fieri Gourmet 14-Piece Triple Riveted Cutlery Set” for ur lucky lady…….

loveamazon

See POST#213 did it!!!! Bravo and now u got knives…….

Levi

Getting stonewalled

Mir

I called once and they offered me $20 additional. Then I called back again and they said they can only offer me an additional $15. I guess free $45 is not bad!

vusstitzich

got signature metal set of knives PLUS $100 promotional credit!

samuel

Okay guys. I think we should not abuse amazon. I orderd for $14 a thing that I really don’t need don’t mind having it but don’t need. Ended up getting $55 for nothing… I wouldn’t call again to get raisd for nothing…
anyways any way to search to see what amazon llc sells?

J

Why do you guys go so far to complain, when everyone knows it was a price mistake. I’m with you all, may as well try to get the “deal”, if it goes through great, if not, who cares it was clearly an error. Some people here seem to take it as a personal offense when a company like amazon ends up canceling the order bc of a price error. I think its really disgusting how some behave. If you were a store owner and you made a clear price mistake on your site would you honor it if hundreds of people purchased the item causing you too lose thousands of dollars- I would bet the answer would be NO!..So why play HUCA? why even make the call and fight it? Its such a shame

NJMACMAN

I got the $10 and then they are sending me this $97 knife set for the original $12.99. Awesome!

http://www.amazon.com/dp/B004GKLN7E/?tag=cl03f-20

YA

I called and got $25, called again after survey and got $45 + 10=$75.

ConnieG

YAY
I got the $10 gift card
they are sending me the same set from a different seller and honoring the price.
my final price is $2.99
If only the rest of my pesach shopping could go so well
Thanks Dan

Mr. JackA

I called and complained for an hour and I got a manager to compensate me with all of Amazon’s revenue for the next month. See HUCA works!!

work 4 ur muny

@Mike B: I ordered 2 & didn’t get that email.

MG

You people are so disgusting. Just be thankful for the $10 you’ve been offered. Because of people like you Amazon has to raise prices on other things to make up for losses like this.

loveamazon

Mr. JackA Says:224
March 4th, 2014 at 11:22 pm

I called and complained for an hour and I got a manager to compensate me with all of Amazon’s revenue for the next month. See HUCA works!
BEST POST TODAY!!!!!!

Ramsey

I am sorry but this is low and classless.

Dan

@Ramsey:
Hey Ramsey.
I definitely respect your opinion but I’ll politely disagree this time.

Normally I don’t advocate asking for comp for a simple price mistake. However in this case Amazon acknowledged the mistake and emailed people that they were going to honor the price for one set.

For me this would be akin to UA emailing everyone that they would honor the 4 mile island glitch and then turn around a month later to say they changed their mind.

I don’t see the problem asking Amazon in this case to honor their promised set at the discounted price. Am I missing the boat here?

Samuel

FREE!!!!!!!!!! Dan, thanks again and again 🙂

Oster 2534 Inspire Handheld Mixer with Bonus Attachments, White
Kitchen
Sold by Amazon.com LLC
$24.99
Item Subtotal:
$24.99
Shipping & Handling:
$0.00
Your shipping speed:
Two-Day Shipping
Promotion Applied:
-$24.99
Total Before Tax:
$0.00
Gift Certificate/Card:
-$0.00
Order Total:
$0.00

———————————————

Dolica ST-500 68-Inch Lightweight Tripod
Camera
Sold by Amazon.com LLC
$25.12
Item Subtotal:
$25.12
Shipping & Handling:
$0.00
Your shipping speed:
Two-Day Shipping
Promotion Applied:
-$20.01
Total Before Tax:
$5.11
Estimated Tax:
$0.45
Gift Certificate/Card:
-$5.56
Order Total:
$0.00

G L

After MUCH nudging, talking to TWO reps on consecutive days, I finally got them to send me the “Guy Fieri 14-pc. Guy Signature Cutlery Set” ($10 more) for the same price as the other one, crediting me the difference back. They’re waiving shipping fees and told me to order it via 1-day shipping.

Thanks Dan!

boruch

I got email with $10 credit, went to chat and got $20 more.

then I called in and spoke to supervisor I made her go check my phone call where I called in to get ETA and the rep told me I can change for similar knife set but has to be from Amazon..supervisor approved me to get this best rated set! :))

http://www.amazon.com/dp/B000IBU9FW/?tag=cl03f-20

$12.99 plus tax and prime shipping for $14.40 total!!!

Mike B

@mjmacman – I got them to send me the same set for $12!
http://www.amazon.com/dp/B004GKLN7E/?tag=cl03f-20

work 4 ur muny

Hey guys! Just wondering. Dan posted a link to the amazon page where this knife set appears by “costumers who bought… also bought…” along with the $0.49 toothbrush; now that all these orders are cancelled are they “l’mafreya” not “also bought”?
Just wondering…
http://www.amazon.com/dp/B00240XRUY/?tag=cl03f-20

BBPAPA

Tail of the Tape:
Free cutlery set (better than original)
+ $50 in future credit

NJMustang

OK. I online chatted with a rep. She would not budge. I mentioned that the cancelation came a month after the order & was not buying the price error. She still wouldn’t budge. then mentioned that I wanted her supervisor to which she immediately offered a 79.99 Kitchenaid set in its place. Thank you NJMACMAN for posted that they let you have http://www.amazon.com/dp/B004GKLN7E/?tag=cl03f-20. I told her I wanted that set & she gave it to me. So, instead of paying 12.99+shipping on the old set, I got this set for 12.99 (no shipping) less $10 credit = $3!!!! AWESOME DEAL!!!

TexasJew

I got $50 in promotional credit that I can only use for items sold by amazon only.

Does anyone know what’s the cheapest products to buy straight from them?

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